Ryan Abate Email & Phone Number

United States

Morrisville, North Carolina, United States

Raleigh-Durham, North Carolina Area

• Optimize sales process and company profitability through accurate and effective development of video solution proposals. Partner with executives, consultants, and project managers to devise project scope and design.
• Teamed up with Executive sales group to organically grow by leveraging current/new voice/data relationships with 5-Star Resort and boutique hotels to deliver customers with top-notch Video services through DirecTV and.
• Utilized Microsoft Teams, Zoom, Cisco WebEx, and GoToMeeting to present solutions alongside the vice president of global executive sales to 5-Star hospitality owners, operation managers, and boutique hotel executives.
• Built Video solution designs from scratch and incorporated changes based on changing project plans to elevate the sales conversation and promote the value of Allbridge as a multi-solution provider.
• Developed video opportunities, speech marks, and proposals for turnkey solutions through the utilization of Salesforce, including SalesForce CPQ module, conga collaborate, and NetSuite.
• Reviewed, manufactured, and priced non-standard property-based hospitality and senior living video systems, while assisting 20 Allbridge video sales and renewals account managers.

Raleigh, North Carolina, United States

• Provided HD video content by formulating deliverable project designs with comprehensive specifications, which included low voltage cabling, video distribution, headend architecture, active/passive devices, and network.
• Revised, designed, assessed, and invoiced all additions and add-ons into up-to-date video distribution systems to assist the customer base of more than 1K hospitality and healthcare facilities in the U.S.
• Administered 100+ projects, co-operated with 3 personnel to finalize projects from inspection to completion, evaluated systems to achieve 25% margin at a given time, and assured all add-on design development.
• Optimized quoting and system upload procedure to enhance workflow efficiency by conducting and exploiting effective Microsoft XL cost analysis tools, resulting in attaining 35% margin on all video projects.
• Supervised efforts of installation managers and project coordinators by tracking, reporting, and coordinating more than 100 projects within the given time and budget to ensure customer satisfaction.
• Ameliorated relations with major hospitality brands, including Hilton, Hyatt, and Marriott by planning and implementing DirecTV and OTT content for large hospitality, healthcare, and senior living clients.

Herndon, VA - Zebulon, NC

• Responsible for cultivating, maintaining and growing an assigned portfolio of banking clients using Fiserv’s Check Recovery Solutions (CRS) product. Support sales personnel within Fiserv, and at the largest banking.
• Presented new and existing product and service offerings to top 100 prospective and current retailers across the U.S. to procure new and expanded revenue opportunities utilizing an Internet Check Recovery System.
• Authored and reviewed presentation materials and contracts designed to enhance revenue opportunities.
• Responsible for communicating with upper level management executives at Fiserv/CheckAGAIN and its largest multi-billion dollar clients regarding current account status and new product and service offerings.
• Reviewed current business strategies and collection operations while suggesting and implementing positive changes to increase revenue and minimize expense.
• Coordinated in conjunction with the Customer Service Director and Chief Operations Officer the daily sales and customer service activities for Fiserv/CheckAGAIN’s top revenue generating clients.

• Sustained high levels of service with negligible impact on guests by directing on-site field technicians in troubleshooting RF signal and network communication issues. Administered all on-site field technicians.
• Assisted key hospitality corporations by spearheading the installation of DirecTV’s Free to Guest linear content offering for the nation’s largest commercial DirecTV dealer.
• Sustained and enhanced relations with all property general managers and healthcare executives aimed at ensuring the streamlined transition from the existing provider to Bulk TV.
• Reviewed all site surveys, property design layouts, materials’ bills, and property-specific gears to meet all specifications, while operating project management.
• Directed the installation and setup of remote access for all equipment including routers, switches, servers, remote laptops, and Television Headends as well as designed and implemented property-specific service.
• Generated accurate reports and bills by describing installation development and updating database needs.

• Functioned as a technical support lead trainer, while co-operating with technical support manager in reviewing coaching materials for new hires to Bulk TV.
• Secured 2-time promotion, to full-time Tier 2 Technical Support Engineer in less than 1 year and to DRE Installation Manager in less than 2 years.
• Enhanced personal skills on all service level platforms aimed at providing comprehensive after-hours support, including tier 1 (SD), tier 2 (HD), and DRE support.
• Accomplished SBCA certifications, including SMATV satellite theory, commercial wiring, RF levels, and D2A, while acting as a full-time technical support engineer.
• Delivered property-specific troubleshooting for commercial DirecTV customers, comprising all major brands including Hilton, Marriott, Hyatt, etc., by constructing and sustaining first-ever full-time after-hour remote.
• Supported multiple DirecTV service platforms throughout nationwide hospitality properties, utilizing remote access tools and on-site directives by reporting, operating, and concluding technical support cases.

Raleigh, NC

• Held overall accountabilities for managing the entire startup and operation of a Virginia C Corporation, ROI Services, Inc., a Collection Agency focused on the traditional asset recovery of >$500M in consumer accounts..
• Headed the incorporation, registration, licensing, and bonding of a returned check-focused collection agency while assuring the business continuity across 50 states.
• Initiated high-volume collect-anywhere recovery agency throng utilization of an ASP modeled collection program, VOIP phone system, IVR dialing tool, high-volume batch file skip-tracing solution, and proprietary.
• Rationalized several day-to-day basis tasks, comprising report generation, database management, management escalation, and compliance evaluation and improvement.
• Provided a leadership role for the management of regular operations of a collection agency, such as developing a team of 30 full-time, part-time, remote, and local employees across all departments, including.