Ryan Macdonald Email & Phone Number

Halifax, Nova Scotia, Canada

As of September 2024, Chair-Man Mills has rebranded to Element Event Solutions. We are a national event rental business renowned for providing high-quality equipment, innovative solutions, and exceptional customer service. In 2019, we expanded our offerings by acquiring MacFarlands Events, a full-service event rental company specializing in creating unique.

Halifax, Nova Scotia, Canada

MacFarlands Events is a leading provider of event rentals and services. Specializing in corporate events, weddings, and private functions, they offer a wide range of high-quality equipment and expert services to bring any event to life.

Halifax, Canada Area

• Blue Ocean Contact Centers is an award-winning provider of premium contact centre services. Since establishment in 1994, their best-in-class customer support and sales services have helped some of North America's.
• Nurtured a change in the culture of the project leaders and staff from that of supervisory to coaching & leadership.
• Reduced attrition year over year by half within first half of 2016.
• Instituted an achievement oriented performance model that resulted in the best overall performance in project history by fostering the demonstration of consistent effort, improved business intelligence reporting, and.
• Developed a new compensation structure that promoted achievement through clearly defined performance and metrics.

Halifax, Canada Area

• Velsoft is a leading provider of innovative, customizable training materials, eLearning software, and blended learning solutions to tens of thousands of companies in more than 160 countries worldwide. Reporting to the.
• Led the opening of the new Dartmouth sales office which included site identification, infrastructure readiness, and staffing.
• Development and implementation of new sales strategies, compensation models, sales documentation policies, and productivity metrics.
• Secured the single largest contract in company history, valued at over $350,000, to provide e- learning solutions to a major university in South Africa.

Dartmouth, Nova Scotia

As a Manager for a $25 Million Managed Print Services optimization project, I played a crucial role in ensuring successful project delivery from initiation to completion. Working under the guidance of the Senior Program Delivery Executive, I demonstrated strong leadership skills by managing project plans, interfacing with customers and department.

Halifax, Canada Area

As a sales manager in the Healthcare market, I took on a new leadership role within Xerox's Healthcare vertical. In this capacity, I was responsible for leading a team of 9-17 direct reports and driving success for the Healthcare Industry team. My duties included overseeing performance management, designing and implementing training programs, and managing.

Dartmouth, Nova Scotia, Canada

As a President's Club winner for Sales Managers, I had the responsibility of leading two Xerox Programs and Teams: B2B and Major Accounts. I was instrumental in launching the B2B team, which aimed to source new lead opportunities for outsourcing services for call/contact centers, with a specific focus on Customer Services and Healthcare Provider Recovery.

Dartmouth, Nova Scotia, Canada

• As a Sales Manager, my focus was on driving revenue growth, market consideration, and improving customer loyalty. In this role, I was responsible for managing and coaching a team of 10-15 Sales Executives to.
• Consistently achieving assigned operating targets and objectives.
• Developing and monitoring sales activities using sales cycle tracking and sales management process.
• Providing ongoing sales direction, leadership, coaching, counseling, motivation, and training to my team.
• Communicating expectations and establishing performance objectives.
• Acting as the primary interface between Regional Sales, Managers, and Marketing Managers.

Dartmouth, Nova Scotia, Canada

As an Office Solution Specialist, I provided coaching and support to the sales team to achieve business results and year-over-year growth projections. I trained teams on new products and assisted with developing comfort levels in the product mix. I consistently met revenue and territory budgets, and acted as an active mentor for several Sales Executives.

• Managed a territory with a focus on generating new accounts and maintaining existing Xerox accounts to generate incremental business.
• Developed and deployed client solution proposals and TCO models to achieve budget targets.
• Promoted to Color Product Champion in order to assist fellow Account Managers with product knowledge, customized solutions and closing sales cycles.
• Assigned to Xerox Mentor Program to help develop new hire Account Managers by ensuring they follow and understand the best practices outlined by other successful employees.
• Consistently meet revenue/territory budgets.
• Active member of F.E.R.A.R.I.project (Focus: Employee Relations And Retention Initiative) aimed at making Xerox a better and more comfortable place to work by: determining the major areas of concern within the program.

Antigonish, Nova Scotia, Canada

Halifax, Nova Scotia, Canada

• Managed the Atlantic Offshore Directory and Natural Gas Directory projects.
• Supervised client portfolios, developed promotional tools, sold advertisement space, and led the production department to develop advertising concepts for clients.
• Managed publication and individual sales budgets while consistently exceeding the outlined revenue goals/targets.
• Maintained the computer network system (LAN) and client database (FileMaker).

Dartmouth, Nova Scotia, Canada

• Responsible for building business relationships through leads, prospecting, and current client issues.
• Developed all promotional materials, advertisements, public relations opportunities and trade shows.
• Prepared bid documents for potential offshore projects for the Sable Gas Project.
• Trained marketing and sales staff for opening of the new Houston office while assisting marketing agents in developing prospecting possibilities within the Gulf of Mexico.

Marketing

Advanced Diploma - Marketing – Business Technology Co-op, 09/95 - 05/98 - Academic Honor Society, 1995-98 - Overall Academic Ranking of.

Advanced Diploma, Computer Programming For Business

Diploma - Public Relations, Public Relations