Digital Advisor for Major Transport Infrastructure Authority, providing digital advice to the project teams whilst also managing Victoria's Big Build web presence. 1. Create high-quality web content, including writing and editing web copy, and publishing written and visual content for Victoria’s Big Build.2. Facilitate the operation of the Big Build Jobs website and content management systems for the publishing of disruptions information.3. Collaborate with project teams and stakeholders across MTIA to source content and ensure existing content is up to date.5. Ensure web content is compliant with DJPR/DOT, Whole of Victorian Government (WoVG) standards, including Web Content Accessibility Guidelines (WCAG) 2.0 AA standards.6. Write and produce a range of other digital communications.7. Produce analytical reports on the website to highlight issues and trends.

Batch Products is the leading manufacturer of automotive car cleaning, car detailing & industrial hand cleaning products in Australia.I worked here on and off for many years, providing digital advice and website redevelopment. My duties included:Management of all social media accounts and business websites, by ensuring a strong online presence. -Providing production assistant duties such as assisting in developing and designing product catalogues.

The Digital Governance, Consultation and Intranet Unit manages the development, delivery and evaluation of innovative, high-quality and effective digital services for the department, including internal channels and online consultation. 1. Editing and publishing of all internal news stories for the DEDJTR Intranet and corporate site.2. Ensure websites are accessible (WCAG 2.0AA)3. Deliver the timely production of content, ensuring compliance with relevant protocols and guidelines, and usability and accessibility best practice. 4.Provide tactical advice and support in content production, maintenance and monitoring, compliance and improvement, and the resolution of issues including the escalation of problems to technical support.5. Undertake operational activities to support business users/content contributors by providing basic training, checking and approving material for publication, supporting workflow for content management approvals and review, and logging user support requests.6. Contribute to the development of analytics reports, strategy, guidelines, training courses, manuals and procedures, functionality enhancements (for digital channels and tools) and best practice standards for digital content production.7. Contribute to the planning and delivery of digital content and projects, ensuring the needs of stakeholders are balanced with corporate standards and technology capabilities. 8. Provide support to the Manager and other team and branch members to achieve the timely and successful delivery of work programs and online projects.

Visit Victoria is the official Victorian Government’s tourism body who provide a foundation for industry growth.1. Management, creation and editing of online content for Visit Vitoria’s digital channels2. Coordinate digital solutions to reflect campaign-related messages and marketing priorities in liaison with key internal and external stakeholders3. Support the digital team in determining the strategic direction of Visit Victoria’s website and communications4. Write, edit and proof travel and tourism content for Visit Victoria’s digital channels5. Create content strategies conduct content reviews and coordinate outsourced writing and digital production services6. Provide input into developing online editorial policies, guidelines and production processes7. Consult with operators on content creation and strategy8. Business development and listing renewals9. Quality and consistency checks of listings on visitvictoria.com10. Working with a content management system, such as Sitecore and working with customer relationship management system such as Zoho

The Young Tourism Network is a not for profit organisation that was established in 2005 with the aim to provide students and new entrants the opportunities for development. 1. Co-ordination of the design and development of flyers and promotional material.2. Promoting all events through social media.3. EDM creation and send outs through MailChimp.4. Working with subcommittees to assist with the marketing and communications of events.5. Attendance at regular industry trade shows.6. Post evaluation of each event through Survey Monkey.7. Source opportunities to market Young Tourism Network events.8. Regular article writing for YTN website and blog.Achievements • Forming a partnership with Crown Casino and Crown College (2016).• Successful planning and marketing of 10th YTN Birthday Event (2015).

I conducted a 10 week student research project in the Audience Insights Department on the WWI exhibition 'Love and Sorrow' at Melbourne Museum. My internship involved improving exhibition design and visitor satisfaction. This project involved pen and paper tracking of visitors, interviewing visitors and analysing the data.

I completed a 12-month cadetship where I worked with the Macedon Ranges Shire in conjuction with the Hepburn Shire in the Tourism and Economics Department.The cadetship involved participating in meetings, report writing, reviews and surveying of events such as Budburst Wine and Food Festival, The Age Harvest picnic and various trade events.