Ryan Gilbert Email & Phone Number

Los Angeles, California, United States

- Collaborate with manufacturers and engineers to produce narratively driven, future-proof immersive experiences, which resulted in a 5-star Google review for our location across thousands of reviews. Communicate directly with customers to create an unforgettable personal experience, which resulted in a 10% increase in repeat bookings.- Redesigned game flow of our preexisting rooms with narrative continuity and accessibility in mind, leading to a 10% increase in successfully completed rooms without a decrease in average time required to complete the room. - Organize monthly official playtests of rooms with armature and experienced players to analyze growth opportunities in the games.

Los Angeles, California, United States

- Worked directly with guests to provide the best possible escape room experience.- Operated several escape rooms at the same time, with attention to detail and care for the needs of each individual guest.

Los Angeles, California, United States

- Optimized finances of the largest first year Club on campus, resulting in all club events awarded the highest tier funding level from Loyola Marymount.- Planned and led events, including a tour of the Riot games campus for Club members, a unique event that increased our membership sign-ups by 40%.- Moderated in-person and online communications for the Club to ensure a productive and safe space.- Interviewed and hired three executive board members and drafted a constitution to ensure Club’s institutional legacy.

- Assessed the needs of our players to create a community with a growth mindset, steadfast in dominating our conference.- Advocated for the expansion and further legitimacy of Esports, resulting in the ascension of esports on LMU’s campus from student level to official NCAA club sports level.- Collaborated with marketing and athletics departments to bring a new aesthetic language to the Esports division, leading two the hiring of a new graphics designer and official merchandise store in collaboration with raven.gg esports.

Los Angeles, California, United States

- Contributed to ForecastLA 2023 by reviewing polling information with R data science tools for accuracy. -Led and participated in impactful research projects, including an inquiry into CA Prop 26 that influenced the official position of the organization. sensitive voter data materials to ensure ethical research standards and precise, high-quality data outcomes.- Designed system to archive foundations physical records; modernized and fortified sensitive data for posterity.- Conducted biographical screening work for potential clients to ensure they were the best fit for our organization, including Sen. Josh Newman and the Yanmava Casino Group.

Los Angeles, California, United States

- Financial Management: Procure and allocate funds to satisfy needs within the guild. Direct those funds to create memorable experiences for members. - Leadership: Serve as a voting board member, realize the wishes of the group’s 300 members. Foster an environment that prioritizes diversity and acceptance.

Park City, Utah, United States

- Store Redevelopment: Worked closely with upper management to streamline and update the technology of the small business to modern standards.- Community Outreach: Marketed business in local marketplaces and online to attract a larger customer base.

Park City, Utah, United States

- Customer Service: Interacted with hundreds of customers each day and exceeded service expectations to ensure customers had a meaningful and positive experience when visiting the store- Store Organization: Designed store layout and presented product in the most compelling way possible. Communicated regularly with corporate office to confirm quality displays- Leadership: Oversaw daily team meetings and encouraged employees to stay motivated and engaged throughout their shifts

Park City, Utah, United States

- Product Expertise: Maintained knowledge of product features, prices, and uses in order to provide insightful recommendations to customers - Customer Assistance: Managed customer complaints and developed patience and compassion to maintain positive store environment when a customer needed help- Cash Register Management: Facilitated the checkout process and compute sales price, discounts, exchanges and returns

Bachelor Of Arts - Ba, Political Science And Government

Minor, Art History

Education record