Ryan Mcferran Email & Phone Number

Seattle, Washington, United States

Oversaw planning, implementation and evaluation of 2023 & 2024 Volunteer Income Tax Assistance (VITA) Free Tax Preparation Campaigns by managing 30+ team members and engaging 500+ volunteers. 2024 campaign accomplishment include:- Secured $550k in grant funding- Impacted 24,000 community members across WA- Connected clients with $16M in tax credits & refunds- 28% growth in financial outcomes achieved compared to 2023Additional achievements & responsibilities:… Show more Oversaw planning, implementation and evaluation of 2023 & 2024 Volunteer Income Tax Assistance (VITA) Free Tax Preparation Campaigns by managing 30+ team members and engaging 500+ volunteers. 2024 campaign accomplishment include:- Secured $550k in grant funding- Impacted 24,000 community members across WA- Connected clients with $16M in tax credits & refunds- 28% growth in financial outcomes achieved compared to 2023Additional achievements & responsibilities: - 2023 Campaign served 13,000+ clients across 17 tax prep sites and secure $13M+ in total tax credits & refunds. - Led partnership strategy to engage stakeholders uniquely positioned to improve program access, especially within BIPOC communities. - Coordinated efficient spending across multiple funding streams, including $700k in local, state & federal grants.- Managed outcomes tracking and reporting for funders. - Collaborated with policymakers to support the rollout & expansion of Washington's new Working Families Tax Credit. Show less

Everett, Washington, United States

Coordinated workflows for efficient use of $3M+ in program resources to support 350+ TAA program participants in reaching individual career objectives. Provided training & leadership for a team of 6 direct reports along with 12 non-reporting program staff members. Oversaw community engagement initiative to update outreach strategy through human-centered design methodology. Led multi-day ideation event to create solutions for improving client access to complimentary workforce programs. Rapidly… Show more Coordinated workflows for efficient use of $3M+ in program resources to support 350+ TAA program participants in reaching individual career objectives. Provided training & leadership for a team of 6 direct reports along with 12 non-reporting program staff members. Oversaw community engagement initiative to update outreach strategy through human-centered design methodology. Led multi-day ideation event to create solutions for improving client access to complimentary workforce programs. Rapidly prototyped web-based tool for screening clients for integrated service delivery opportunities based on eligibility. Oversaw multi-event Exhibition Week featuring both in-person and virtual engagement activities, an example of which can be found below. Show less

Everett, Washington, United States

Managed a revolving caseload of 15-20 WorkFirst program job seekers along with a caseload of Trade Act program participants pursuing retraining to enter in-demand occupations. Provided WorkFirst participants—which primarily included TANF recipients who are parenting—with direct vocational counseling, support services and referrals to other WorkSource programs and community organizations to address additional needs and barriers to employment. Maintained monthly revenue stream of $5,000-$8,000… Show more Managed a revolving caseload of 15-20 WorkFirst program job seekers along with a caseload of Trade Act program participants pursuing retraining to enter in-demand occupations. Provided WorkFirst participants—which primarily included TANF recipients who are parenting—with direct vocational counseling, support services and referrals to other WorkSource programs and community organizations to address additional needs and barriers to employment. Maintained monthly revenue stream of $5,000-$8,000 through program activities and pioneered a cross-regional approach to programming. Appointed interim Trade Act Case Manager to support enrollment, training review and placement of 1,000+ workers displaced due to foreign competition. Contributed to workshop design and provided virtual front-end services such as resume review and job search strategy development. Show less

Bellingham, Washington, United States

Maintained a caseload of 50+ participants of disenfranchised youth, dislocated workers and low-income adults, providing WIOA IB wrap-around employment services including vocational counseling, tuition assistance, training and financial support. Facilitated weekly workshops for job seekers and created unique curriculum for young adults on topics such as resume development and workplace excellence. Oversaw program completions organization-wide for participants that achieved positive employment… Show more Maintained a caseload of 50+ participants of disenfranchised youth, dislocated workers and low-income adults, providing WIOA IB wrap-around employment services including vocational counseling, tuition assistance, training and financial support. Facilitated weekly workshops for job seekers and created unique curriculum for young adults on topics such as resume development and workplace excellence. Oversaw program completions organization-wide for participants that achieved positive employment outcomes in in-demand career fields. Participated in programmatic revisions for COVID-19, including contributing to the development of a virtual job club and online networking events. Show less

Washington D.C. & Myanmar

Developed an entrepreneurship curriculum for target youth populations in Rakhine State, Myanmar along with two other graduate consultants. Trained a team of 18 local staff and facilitators to deliver the curriculum and participated in three pilot workshops for Rahkine and Rohingya youth, the latter of which took place within a camp for Internally Displaced People (IDPs). Fieldwork also included overseeing monitoring, evaluation & learning through KIIs, FGDs and the use of qualitative research… Show more Developed an entrepreneurship curriculum for target youth populations in Rakhine State, Myanmar along with two other graduate consultants. Trained a team of 18 local staff and facilitators to deliver the curriculum and participated in three pilot workshops for Rahkine and Rohingya youth, the latter of which took place within a camp for Internally Displaced People (IDPs). Fieldwork also included overseeing monitoring, evaluation & learning through KIIs, FGDs and the use of qualitative research tools to assess reception and inform curricular and design improvements. Show less

Washington D.C. Metro Area

Designed and implemented a series of focus groups to inform GWOIE's efforts to better reach certain academic groups. Organized a panel event on social innovation with PeaceTech Lab at the US Institute of Peace. Managed GWOIE's Faculty Fellows Program and engaged in extensive customer discovery to improve the office's programming.

Washington D.C. Metro Area

Conducted stock and flow research on educational progression and attainment for multiple post-conflict locations such as Pakistan to support the Workforce Development and Youth Practice Area of Creative's Economic Growth Division. Created a series of stock and flow diagrams and reports for each target location to be included in upcoming USAID proposals. Research highlighted when youth leave the formal education system to inform young adult engagement efforts. Presented findings to executives… Show more Conducted stock and flow research on educational progression and attainment for multiple post-conflict locations such as Pakistan to support the Workforce Development and Youth Practice Area of Creative's Economic Growth Division. Created a series of stock and flow diagrams and reports for each target location to be included in upcoming USAID proposals. Research highlighted when youth leave the formal education system to inform young adult engagement efforts. Presented findings to executives and staff from across Creatives practice areas. Show less

Washington D.C. Metro Area

Engaged with current donors, lapsed donors and potential supporters to expand donor base. Helped organize local fundraising events around the US by identifying, contracting and coordinating with vendors and securing guest commitments. Distributed marketing materials and development literature. Conducted internal research on ANERA's work in Palestine, Lebanon and Jordan for online marketing.

Washington D.C. Metro Area

Research topics included: immigration policies and visa requirements to identify viable pathways for refugee job placement and resettlement; companies and multinational corporations for partnership or as potential employers of refugee candidates and potential labor markets that could benefit from skilled foreign workers. Authored a political economy analysis on human capital deficiencies in the Moroccan Economy. Assisted management with drafting and editing partnership and sub-award agreements… Show more Research topics included: immigration policies and visa requirements to identify viable pathways for refugee job placement and resettlement; companies and multinational corporations for partnership or as potential employers of refugee candidates and potential labor markets that could benefit from skilled foreign workers. Authored a political economy analysis on human capital deficiencies in the Moroccan Economy. Assisted management with drafting and editing partnership and sub-award agreements drafting and editing. Show less

Meguro, Tokyo, Japan

Appointed to Meguro High School through the Japanese Exchange and Teaching (JET) Program. Team-taught 19 classes of different levels and abilities each week. Created and designed unique lesson plans, games and other learning activities for each classroom session. For example, established a currency-based reward system to encourage positive participation. Oversaw multiple extra-curricular events such as a weekly English club that focused on speaking and listening skills. Also offered one-on-one… Show more Appointed to Meguro High School through the Japanese Exchange and Teaching (JET) Program. Team-taught 19 classes of different levels and abilities each week. Created and designed unique lesson plans, games and other learning activities for each classroom session. For example, established a currency-based reward system to encourage positive participation. Oversaw multiple extra-curricular events such as a weekly English club that focused on speaking and listening skills. Also offered one-on-one tutoring for struggling students as well as those preparing for standardized tests/university entrance exams. Show less

Tacoma, Wa

Successfully closed over 400 real estate transactions. Managed caseload of 70+ simultaneous short sales. Reviewed documents to ensure compliance with lender/lien holder requirements. Corresponded with clients daily by email, phone and in-person. Also assisted clients with other foreclosure prevention options, such as partial mortgage repayments and loan modifications. Worked closely with a team of Junior and Senior Negotiators and support staff, often assuming managerial responsibilities for… Show more Successfully closed over 400 real estate transactions. Managed caseload of 70+ simultaneous short sales. Reviewed documents to ensure compliance with lender/lien holder requirements. Corresponded with clients daily by email, phone and in-person. Also assisted clients with other foreclosure prevention options, such as partial mortgage repayments and loan modifications. Worked closely with a team of Junior and Senior Negotiators and support staff, often assuming managerial responsibilities for day-to-day operations. Show less

Charleston, South Carolina Area

Responsible for submitting legal documents to municipal courthouses throughout Low Country South Carolina. Interacted with legal professionals and court officials daily. Protected confidentially of highly-sensitive information.

Tacoma, Wa

Managed a caseload of 40+ simultaneous short sale real estate transactions. Worked closely with a team of other negotiators and council of attorneys. Assisted with training new team members.

Seattle, Wa

Collected consumer insight to expand product and company interest. Assisted with renovating sections of the company website and distributed products to sponsored athletes, media outlets, commercial dealers and customers.

Master Of Arts - Ma, International Development Studies

Specialization: Migration, Livelihoods & Entrepreneurship Notable coursework: Development Economics, Quantitative & Qualitative Research.

Bachelor Of Arts (Ba), International Political Economy

Study Abroad: Economic History