- Coordinated scheduling technical assets for service calls, larger projects and coverage for phone support- Prepared equipment and workstations for implementation by installing OS, RAM, graphics cards and other hardware in line with the clients needs- Managed inventory cycle counting process- Scripted automating processes for deployment to client machines via RMM services- Collaborated with 3rd party vendors to ensure proper billing and accounting- Assisted clients onsite to troubleshoot and implement solutions for issues effecting production including active directory user management, printer/scanner malfunctions, X-ray sensors, intraoral cameras and practice management software- Traveled the coverage region from Battle Ground, WA to Salem, OR

• Inspected outgoing product for quality assurance including measurement and appearance.• • Ensured manufacturing products met guidelines, standards, and specifications as provided.• Received, tested and logged incoming raw material shipments.• Assisted in inventory cycle counting process.• Helped shift from LIFO to FIFO inventory management.

• Picked and packed forklift forks, attachments and parts.• Organized inventory, audited and checked for inventory quality prior to shipment.• Ran reports for management, communicating with team with regards to shipments.

• Picked and packed janitorial equipment and supplies• Organized inventory, audited and checked for inventory quality prior to loading for shipment• Ran and reports for management, communicating with team with regards to shipments and inventory

• Part of team leading change from paper to image capturing and digital processing, to double application processing, improve application handling, and streamline relevant data coding• Reviewed undergraduate and graduate applications to determine document requirements and initiated correspondence to complete student’s admission file• Determined student GPA, course work and admission status• Researched application problems as required