Technical Services Coordinator\Field Technician
Current- Coordinated scheduling technical assets for service calls, larger projects and coverage for phone support- Prepared equipment and workstations for implementation by installing OS, RAM, graphics cards and other hardware in line with the clients needs- Managed inventory cycle counting process- Scripted automating processes for deployment to client machines via RMM services- Collaborated with 3rd party vendors to ensure proper billing and accounting- Assisted clients onsite to troubleshoot and implement solutions for issues effecting production including active directory user management, printer/scanner malfunctions, X-ray sensors, intraoral cameras and practice management software- Traveled the coverage region from Battle Ground, WA to Salem, OR