Provide beginning to end support for all information technology needs for a high speed privately owned medical practice. Working with physicians, executives and staff to ensure all technology needs are met or exceeded to provide the best level of care for patients. Together with a small team we completed several projects to jump start the technology initiative in the practice to bring technology up to industry standards and comply with Meaningful Use and HIPPA standards.

Manager of Information Technology for GlobalTranz supporting over 250 internal employees and about 1,000 outside sales agents. I lead a small team in managing all aspects of technology for GlobalTranz.

Work as a part time IT consultant for Mr. Handyman of Eastern Orange County, NY. Duties include: Installing and configuring network and computer infrastructure. Troubleshooting software and hardware related issues. Installing, configuring and maintaining network attached storage devices for data backup. File and printer sharing.

Provide level 2 desktop and remote support to Microsoft Windows and Mac OS X usersManage user requests and issues through the Remedy ticketing systemAsset deployment and inventory management for a large corporate environmentManage user accounts and assets in Active DirectoryAssist users with data backup and recovery when neededSupport telecom operations including IP based phone and smartphone configuration and troubleshootingProvide support to high-level executives (CEO, CFO, CTO, etc.)

Provide level 1 desktop support for faculty and staffPrepare and install new computers for usersPerformed data backup and recoveryAssisted with data recoveryBachelors of Science