Responsible for strategy and oversight of the Digital Banking Experience and Platforms, Enterprise Banking Platforms, and Intelligent Automation.

Responsible for leading a team of project managers and maintaining the project pipeline to ensure delivery of enterprise-wide strategic initiatives.

-Buildout and Project Management of Innovation Center of Excellence including Robotic Automation-Refreshing Data Center Infrastructure-Retiring Legacy Servers and Applications-Refreshing Network Infrastructure-IT Infrastructure in Office Spaces-Digital Account Enrollment Updates-Online and Mobile Banking Enhancements-Buildout of Project Management Office Tooling/ Reporting

Project Manager over the merger/integration of all IT software and solutions between Fidelity Bank ($5B) and Ameris Bank ($11B)o Formulated the project landscape including eight tracks of work and associated team member assignmentso Analyzed all systems and solutions across both banks and determined groupings based ondifferent criteriono Led several large initiatives simultaneously and all associated change management duties within the integration project in addition to the project itself:  Implemented new technology infrastructure across 62 branches to be consistent with existing Ameris Bank standards Ran the Active Directory Migration to the Ameris domain Oversaw the implementation of new mortgage loan origination software Managed the transition of conflicting IP addresses at over 80 branches, involving 8 departments Oversaw configuration changes to the call center for specific functions Rolled out new desk phones across corporate offices Coordinated training and deployment of eCopy across all legacy Fidelity printers Oversaw deployment of ‘Jabber’ click-to-dial software to all workstations Managed deployment of RightFax (e-faxing solution) out to all legacy Fidelity users  Converted all commercial accounts from SIC code standard to NAICS code standard for risk-assessment purposes  Led the name change of all customer-facing solutions to ‘Fidelity Bank, A Division of Ameris Bank’ for Legal Day One of the merger/integrationProject Manager, Information Technology Services; October 2018- February 2019 • Deployed new Loan Origination Software for SBA Lending Department• Managed the upgrade of all legacy Fidelity users to Windows 10• Tested the upgrade of Fiserv Signature across multiple impacted departments• Partner in the build out of a formal Project Management Officeo Established organized processes for stakeholders to abide byo Wrote the policy for the Project Management Office o Built job aids, templates, and road show material

Responsible for building out the integration with waterfall SunTrust release processes and procedures to the agile methodology and process by which our current teams operate.Engagement with application stakeholders on the technology side to gather important data that the team can leverage throughout the delivery lifecycle. Ensuring there are no impediments with applications as we impact them in our process and notifying the proper parties if so. Oversight of the creation and approval of required release deliverables in a timely fashion that ultimately help to identify any downstream impacts our change may have.The release point of contact and responsible party for seven scrum teams across Robotics and Enterprise Content Management. Auditing supported teams to ensure compliance with SunTrust delivery methodology standards.Fostered an atmosphere of continuous improvement for my team’s releases via retrospective sessions and process mapping to identify opportunities for greater efficiency.Program level initiatives to aid in process improvement for our team.Building program-level reports to understand our current state of delivery.

Aided in the coordination of IT Delivery projects:-Analyze, develop and maintain resource forecasts and delivery schedules aligning with the SDLC for projects ranging in budget from $250K to $2MM. -Further develop the operating model and release process for the Robotics Automation program. -Assist in financial forecasting and budget allocation for projects. -Build detailed schedule and resource reports for further analysis. -Aid in departmental process improvement practices-Lead Records Coordinator-Business Continuity Planner

Encore Logistics and Consulting is a woman-owned third party logistics firm that specializes in multi-modal transportation and brokerage services. The company has a partnership with KDM Brokerage and combined both firms brought $9 Million in revenue in 2015.•Developed written content for company webpage.•Learned the logistics trade from a high-level perspective.•Assisted in the day to day operations of the firm.•Developed rapport with clients.•Learned the everyday functions of a small business.

As a waiter, I thrive in organized chaos and do so in a timely manner to please the customer.

•Worked under EIS Operations in a business analyst role, conducted four individual research projects used to maximize efficiencies in the Print and Distribution Services division. •Involvement in two team projects which required market research and demographic analysis to create a strategic plan. •Strengthened skills in time management, data analysis, leadership and presenting.•Sharpened abilities in Microsoft Excel and other Microsoft Office Suite applications. •Gained knowledge and flexibility on the inter-workings of a large corporation.

Learned a spectacular amount of small business knowledge throughout the nearly six years I was employed here. I also gained experience in giving excellent customer service and training employees.

While employed at State Farm, I experienced the everyday functions of a corporation as well as the more basic things such as proper telephone skills and how to maintain a professional atmosphere in an office setting. I also became more knowledgeable in information systems, the insurance market, and proper procedure for certain functions of the insurance business.