Ryan Minaker Email & Phone Number

Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Canada Area

• Consult on projects across a broad range of technologies (business intelligence, data engineering, machine learning and artificial intelligence, robotic process automation, workflow automation) to solve business.
• Design and build data-driven solutions through to minimum viable product (MVP) and work with IT and other groups to enable the scale up of MVPs to full production solutions.
• Lead research and evaluation of emerging trends in technologies… Show more
• Lead research and evaluation of emerging trends in technologies that are not yet leveraged within PwC’s technology landscape. Show less

Toronto, Ontario, Canada

• Supported data analytics/business intelligence applications, processes and projects for Human Capital and Finance.
• Architected, developed and supported self-serve analytics dashboards and automated reporting processes using Qlik Sense and R+RStudio.
• Performed in-depth data analysis (e.g., through text mining, sentiment analysis, correlation) and provided recommendations based on these insights.
• Consulted with stakeholders to define and understand project requirements, identify… Show more
• Consulted with stakeholders to define and understand project requirements, identify and access data sources, and design and visualize solutions.
• Developed short and long-term data strategy and ensure alignment with business strategy

Toronto, Canada Area

• Led a team of instructional design and technologies specialists to support learning and development teams, programs, and strategic goals.
• Owned data analytics and business intelligence processes, ensuring accurate metrics and KPIs (single source of the truth)
• Worked with learning and development teams to consult on the design of learning solutions from a technology enablement perspective, and drive the content creation and development process for related digital assets.
• Led… Show more
• Led digital learning R&D efforts for Canada and ensure collaboration and alignment with other territories.★ Led an initiative to translate Human Capital business strategy into a data analytics strategy, which enables.
• Developed MIS dashboards using Qlik Sense, including requirements gathering, data preparation (ETL), data modeling, UI design, testing, deployment, and support

Toronto, Canada Area

• Acted as the central point of contact for business users and internal IT functions for a portfolio of products and services, including:
• Authoring and publishing solutions (DITA/XML)
• Consulting & Deals
• Learning & Development

Toronto, Canada Area

• Led a team of technical writers to support PwC’s information technology teams, projects, and strategic goals.
• Defined and managed the creation and dissemination of performance support materials.
• Advised stakeholders and business leaders on technical communications and usability best practices.★ Led the implementation of a DITA/XML solution, using oXygen XML Editor and Microsoft SharePoint, which streamlined.
• Advised stakeholders and business leaders on technical communications and usability best practices.★ Led the implementation of a DITA/XML solution, using oXygen XML Editor and Microsoft SharePoint, which streamlined.
• Decreased cost and turnaround time (-48%) by automating or eliminating repetitive tasks
• Increased quality by dedicating more time (+40%) to high value tasks

Toronto, Canada Area

• Worked with subject matter experts, project managers, and business owners to research, write, edit, publish, and manage performance support and reference materials (online, mobile, and print) for PwC’s applications and.
• Worked with the manager, Technical Communications, to develop and present the departmental strategy.
• Acted as the interim Technical Communications manager, when required.★ Led an initiative to propose and pilot a DITA/XML authoring and publishing… Show more
• Acted as the interim Technical Communications manager, when required.★ Led an initiative to propose and pilot a DITA/XML authoring and publishing solution.★ Conducted an analysis of translation costs and requirements.

Contributor of articles and book reviews.

Toronto, Canada Area

• Worked with subject matter experts and stakeholders to develop and manage internal and external documentation for CDS’s systems, products, and services.
• Acted as a release lead for external documentation, which included coordinating all aspects of documentation projects by planning and scheduling activities to meet deadlines and budgets.
• Liaised with other departments to prepare and publish external review materials for provincial and federal regulators (Ontario Securities… Show more
• Liaised with other departments to prepare and publish external review materials for provincial and federal regulators (Ontario Securities Commission, Autorité des marchés financiers, Bank of Canada).★ Acted as the.

Toronto, Canada Area

Worked with subject matter experts and clients to develop instructor-led and web-based training materials for 3D CAD software (Autodesk, Dassault Systèmes, and PTC products).

Certificate, Data Analytics, Big Data, And Predictive Analytics

Certificate, Information Management

Graduate Certificate, Technical Communication

B.A, Honours, History