Ryan Shaver

Ryan Shaver Email and Phone Number

CS Strategy and Operations Analyst @ Envoy
California, United States
Ryan Shaver's Location
San Francisco, California, United States, United States
Ryan Shaver's Contact Details
About Ryan Shaver

I've been studying and writing about Artificially Intelligent systems academically since 2013.My graduate exit paper concentrated on Bayesian Predictive Processing qua Connectionism for Cognition and Artificial Intelligence Applications.I built out the Piazza Business Operations department from scratch during the pandemic.If you are an AI company looking for a BizOps Lead, let's talk.

Ryan Shaver's Current Company Details
Envoy

Envoy

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CS Strategy and Operations Analyst
California, United States
Website:
envoy.com
Employees:
413
Ryan Shaver Work Experience Details
  • Envoy
    Cs Strategy And Operations Analyst
    Envoy
    California, United States
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  • Piazza
    Business Operations Lead
    Piazza Jun 2022 - Present
    In my current role at Piazza, I have the privilege of leading the Business Operations team. My responsibilities involve overseeing our daily operational strategies and workflows. I've taken the lead in developing and maintaining critical operational databases, which are essential for tracking invoice pipelines and accounts receivable metrics. One of my key contributions is the regular compilation and delivery of the Accounts Receivable Summary Report to our CEO, offering vital insights into our… Show more In my current role at Piazza, I have the privilege of leading the Business Operations team. My responsibilities involve overseeing our daily operational strategies and workflows. I've taken the lead in developing and maintaining critical operational databases, which are essential for tracking invoice pipelines and accounts receivable metrics. One of my key contributions is the regular compilation and delivery of the Accounts Receivable Summary Report to our CEO, offering vital insights into our invoicing pipeline and overall financial health.I'm deeply involved in cross-functional collaboration, working closely with our Licensing and Talent departments, as well as external accounting firms. This ensures that our business operations are cohesive and efficient. Additionally, I developed and maintain a comprehensive Security Questionnaire Database, centralizing over 100 security assessments to streamline our security processes across multiple teams.Some of my notable achievements include:• Spearheading the User Growth Analysis project, where I delivered refined projections to our CEO. These projections significantly enhanced the accuracy of our user engagement trendlines and informed strategic decisions for the company.• Successfully founding the Business Operations team, where I took charge of onboarding and training new employees, creating comprehensive onboarding materials and standard operating procedures.• Pioneering the creation of a unified Business Operations Hub, consolidating a decade of internal data. This initiative improved our documentation and workflow efficiency by 75% and was subsequently adopted by other teams.• Playing a key role in enhancing our security assessment efficiency, where I increased the speed of completing assessments by 75% through the development of a centralized, easily navigable database. Show less
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  • Piazza
    Business Operations | User Operations
    Piazza Jan 2020 - Present
    Palo Alto
    In my Operations role at Piazza, I developed and implemented a Month-over-Month (MoM) Reporting framework for our User Engagement Team. This framework enabled us to deploy targeted strategies for addressing university enrollment trends. I continually managed and updated this framework to support our ongoing user engagement initiatives. My responsibilities also included analyzing and interpreting complex user data using SQL, R, and Tableau, providing insights that directly impacted strategic… Show more In my Operations role at Piazza, I developed and implemented a Month-over-Month (MoM) Reporting framework for our User Engagement Team. This framework enabled us to deploy targeted strategies for addressing university enrollment trends. I continually managed and updated this framework to support our ongoing user engagement initiatives. My responsibilities also included analyzing and interpreting complex user data using SQL, R, and Tableau, providing insights that directly impacted strategic decisions in user operations.I was actively involved in daily operational tasks, which included monitoring and managing our product's performance, troubleshooting user issues, and collaborating with cross-functional teams to ensure a seamless user experience.Key accomplishments in this role included:• Proposing and facilitating the integration of a searchable alumni feature into our talent product, in close liaison with the Product and Engineering heads. This enhancement led to a 22% increase in company-student matching.• Leading the adoption of a new product management tool, where I developed frameworks for efficient product pipeline management and bug reporting. This streamlined our testing and engineering workflows, resulting in significant time savings.• Conceptualizing and leading the End-to-End Email Encryption Project, where I authored the Standard Operating Procedures (SoP), enabling the company to bypass substantial software costs.• Conducting daily live demonstrations of our Q&A product to University Teaching and Learning Centers and Professors, significantly contributing to the company's growth during a critical peak period in the pandemic. Show less
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  • Flyr
    Cx Specialist
    Flyr Jan 2018 - Dec 2019
    Business Operations, Customer Experience, Data Analyst, Operation Analyst, Quality Assurance, Risk Management, and Training
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  • Flyr
    Cx Specialist (Contract)
    Flyr Jul 2017 - Jan 2018
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  • California State University, Long Beach
    Founder & President (Chess Club)
    California State University, Long Beach Aug 2016 - Sep 2017
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  • California State University, Long Beach
    Graduate Tutorialship
    California State University, Long Beach Jan 2017 - Jul 2017
    Tutor for all sections of PHIL100: Introduction to Philosophy, PHIL160: Introduction to Ethics, PHIL170: Critical Reasoning, and PHIL270: Symbolic Logic I.
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  • California State University, Long Beach
    Graduate Assistantship
    California State University, Long Beach Aug 2016 - Feb 2017
    Graduate Assistant for Prof. Wallis' Phil 170: Critical Reasoning course.
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  • California State University, Long Beach
    Graduate Tutorialship
    California State University, Long Beach Jan 2016 - Jul 2016
    Department Of Philosophy
    Philosophy tutor for all sections of PHIL 170: Critical Reasoning.
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  • American Philosophical Association
    Chair Of The Colloquium: Semantics
    American Philosophical Association Nov 2016 - Apr 2017
    Seattle, Washington
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  • American Philosophical Association
    Chair For The Colloquium: Decision Theory
    American Philosophical Association Nov 2015 - Apr 2016
    San Francisco Bay Area
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Ryan Shaver Skills

Leadership Digital Media Philosophy Research Visual Arts Public Speaking Time Management Predicate Calculus Sentential Logic Symbolic Logic Event Planning Microsoft Excel Customer Service Analytical Skills Analytics Customer Experience R Critical Thinking Customer Support Training Data Analytics Customer Success Jupyter Linear Algebra Calculus Python Matlab Processing Latex Matplotlib Numpy Pandas Scikit Learn Statistics Bayesian Inference Bayesian Statistics Predictive Processing Jira Slack Confluence Zendesk User Experience Stripe Paypal Maestro Data Analysis Anaconda

Ryan Shaver Education Details

Frequently Asked Questions about Ryan Shaver

What company does Ryan Shaver work for?

Ryan Shaver works for Envoy

What is Ryan Shaver's role at the current company?

Ryan Shaver's current role is CS Strategy and Operations Analyst.

What is Ryan Shaver's email address?

Ryan Shaver's email address is rs****@****ulb.edu

What is Ryan Shaver's direct phone number?

Ryan Shaver's direct phone number is +156298*****

What schools did Ryan Shaver attend?

Ryan Shaver attended University Of California, San Diego, California State University-Long Beach, Stanford Continuing Studies.

What are some of Ryan Shaver's interests?

Ryan Shaver has interest in Brain Computer Interface, Artificial Intelligence, Biotechnology, Machine Learning, Artificial Life, Bioethics, Neuro Law, Neuromorphic Computing, Natural Language Processing, Neuroscience.

What skills is Ryan Shaver known for?

Ryan Shaver has skills like Leadership, Digital Media, Philosophy, Research, Visual Arts, Public Speaking, Time Management, Predicate Calculus, Sentential Logic, Symbolic Logic, Event Planning, Microsoft Excel.

Who are Ryan Shaver's colleagues?

Ryan Shaver's colleagues are Todd Dowdy, Maria Palazzolo, Carlos Gaspar, Sarsha Sekhar, Larisa Lobovi, Anna Schneider, Rosalie Pineda.

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