-Providing exceptional customer service and sound financial advice. -Facilitate customer lending, investments and banking needs.-Practively contacting clients to make sure their needs are met. -Exceeding sales revenue targets among other performance metrics. -KPI's are measured and reported regularly to management.

- Arranging customs clearance and border crossing- Coordinating activities of drivers- Managing day to day activities- Locate, negotiate and book back haul: both full and partial loads.- Build LTL returns balancing timeliness with profitability and maximizing revenue per mile.

- Facilitated voice over projects from start to finish including casting, auditions, translation, copy writing etc. - Ensured client projects were finished on time and within budget- Managed global client database in Salesforce.com.

- Primary focus as an account manager was business development for the branch. - Sourcing potential new clients while maintaining excellent service to existing clients. I spent most days uncovering new opportunities for growth in investment management portfolio, mortgage holdings and various other business development requirements for branch success.- Was responsible for the day to day banking for clients, providing investment advice and recommendations as well as assisting clients in all credit needs such as mortgages, loans, lines of credit and credit cards. I was their primary source of financial and banking advice.- Coaching and mentoring colleagues in sales techniques and achieving sales goals were also primary activities.

- Co-op placement for graduate school. - Developed a comprehensive, sector specific report on the state of the food manufacturing industry in Ontario. This report included 5 year forecast outlooks for the sector and was used by colleagues in high level meetings with food manufacturing executives to promote industrial and other investment in the province.- Helped consult with ministry colleagues on broad based investment attraction ideas for companies through the use of sustainable materials manufacturing and incentives to bring further industrial expansion to Ontario.