Christopher Ryann Bugayong Email & Phone Number

Philippines

Pasig, National Capital Region, Philippines

Accomplishments & Responsibilities:- Successfully delivered RED Fiber, Radius' latest internet service offering for residential customers- Establish project delivery standards for the IT Group- Ensure on-time, on-scope, and on-budget delivery of the projects under the IT Group

Tagum, Davao Region, Philippines

Accomplishments & Responsibilities:- Established the Project Delivery Process- Conducted Scrum 101 Training with the Digital Transformation and IT Team- Conduct prioritization and alignment of programs and projects based on Hijo's business strategy- Establish project delivery standards for compliance of all business units- Act as project oversight for the Digital and IT business unit

Philippines

Accomplishments:- Promoted to Senior Project Manager and Portfolio Manager on August 2019, with the main responsibility of ensuring all Project Managers adhere to the delivery process and documentation standards.- Led and managed consulting, mobile app development, and infrastructure build projects with different clients such as Penshoppe, Lucio Tan Group, Pioneer Insurance, Metro Pacific Tollways Corporation, BDO Life, and BDO Unibank, Inc.

Bgc, Taguig City, Philippines

Achievements & Responsibilities:- Scrum Master of a 6-man team who created GServices - one of Globe’s major mobile application with a vision to fully empower the subscribers to self-manage their account on the go.- Scrum master of a 3-man team who developed a web-based Business Training and Travel Authorization prototype to help employees on work-related travel & budget request and liquidation.- Scrum master of a 7-man team who enhanced the Globe Online Shop. - Successfully led the change management on company-wide implementation of using Google Chromebooks which helped lower down cost and turnaround time in providing service unit laptops to employees.- Continuously share Agile Software Development principles to raise awareness and realize benefits of adopting agile in the workplace.- Coach teams to become self-learning, self-correcting, self-managing and product owners in crafting a product vision and managing user stories.

Bgc, Taguig City, Philippines

Achievements & Responsibilities:- Scrum master of a 4-man team who created iconX - an employee multimedia portal delivering useful and relevant content via web and on multiple LED displays around The Globe Tower.- Promoted from Process Analyst to Lead Process Analyst (2012).- Conducted project process cascades to 90% of the Information Systems Group’s (ISG) manpower resources and 100% of new hires in 2011-2012.- Continuous development, re-engineering, testing, and evaluation of the project delivery processes.- Conducts complete process training for new and current ISG employees.

Bgc, Taguig City, Philippines

Achievements & Responsibilities:- Maintained the agreed SLA of 2 days in providing manpower needs to 80 concurrent projects.- Manpower forecasting on incoming projects. - Assigns manpower based on their skillset, capacity, and project demands. - Creates needed reports on the overall manpower utilization for Project Management Office’s use on annual budget planning and process improvements.

Bgc, Taguig City, Philippines

Achievements & Responsibilities:- Led a project team that enhanced Muzta - Globe’s VOIP service (2009).- Led a project team that created Unlicalls Nyt - the first Globe unlimited calling service. (2008).- Built a Procurement Monitoring System prototype for the Information Systems Group’s finance team (2008).- Reviews business requirements and recommends optimal solutions. - Leads the technical team and manages the overall technical implementation of the project.- Manages technical issues and risks and prepares regular status updates.- Resolves low to high severity incidents within the SLA that were approved by the technical team and business sponsors.

Makati City, Philippines

Co-developer of an Incident Report Management System prototype.

Bachelor Of Science (Bs), Information Technology

Activities and Societies: Amateur Radio Club Member, Don Bosco Technical College Amateur Radio Club, 2005 – 2006 - DBTC Amateur Radio Club.

High School Diploma, General Studies, High School