Ryan Ong Email & Phone Number

Successfully closed over 250+ assignments, generating over $30,000 in potential revenue and contributing to ongoing business growth.Liaised with customers to identify their specific tutoring needs and preferences, leveraging this information to source for suitable tutors from our database resulting in increased customer satisfaction and business growth.Played a key role in the finance department, utilizing advanced Excel skills to create and maintain spreadsheets to track outstanding fees, while proactively chasing payments from clients. Collaborated with the operations team to develop and implement standardized protocols and templates for efficient operations, reducing customer complains and improving productivity.

Singapore

CMA MENTAL ARITHMETIC CENTREAbacus & Mental Arithmetic Teacher | January 2021 – October 2021 • Adopted distinctive teaching methodology with interactive lesson plans and curated feedback to develop students towards age-appropriate abacus milestones.• Conducted classes of 8+ students aged between 4 to 9 years old which adhered to CMA's programmes and methodology. • Collaborated with 2 other teachers to create a nurturing and safe environment for 48+ students to learn in.• Communicated with parents timely and meticulously to address each child’s specific needs while fostering their child’s developmental journey.

Singapore

ABOUND LEARNING CENTRE Administrative Staff | January 2021 – October 2021• Coordinated and formulated weekly schedules of 18 classes for 145+ student and 4 teachers before relaying it to relevant parties.• Systematically and meticulously operated the Point-of-Sale systems to process fees, issue receipts and record payments from parents timely.• Realised and exceeded the enrolment target of 3 students per term by 4 hence achieving the highest enrolment rate across all centres for April 2021’s term. • Conducted daily sanitation and upkeep of teaching resources, facilities and learning materials.

Singapore

MAVIS TUTORIAL CENTREAssistant English & Mathematics Teacher | November 2019 – April 2020• Spearheaded one on one teaching of academically weaker student which resulted in 50% of students taught advancing to the Intermediate class.• Crafted, reviewed, and graded innovative lesson materials that facilitated student's learning, resulting in a 17% improvement of assessment average.• Acted upon instructions of the main teacher faultlessly to prepare necessary resources and promote a conducive learning environment.• Proposed and implemented a newly devised teaching plan for online lessons which moulded lessons to become more structured and efficient resulting in unit plans being fulfilled 95% of the time.

Diploma In Business Studies, Business Administration And Management, General, Tertiary

Activities and Societies: Ngee Ann Muay Thai

Trainer Certification, Mathematics, Trainer Certification

CMA MENTAL ARITHMETIC CENTRE Certified Trainer Programme | September 2021 – November 2021 (expected) • Internationally recognized in 18.

'O' Levels, General, Secondary

Activities and Societies: Boys' Brigade