Ryan Osborn Email & Phone Number

Lincoln, Nebraska, United States

Dispatcher for Lincoln Airport Authority and Lincoln Airport Police Department.Work in conjunction with LAA Police Officers, Operations and other LAA departments .Track and record all communications from LAA Police Officers. Communicate with Control Tower and all departments via radio and telephone. Monitor all activity in Terminal via security and camera system.Track all SIDA and Non-SIDA Movement involving LAA operations.Create and submit work orders for all operational LAA buildings, hangars, and equipment.

Lincoln, Nebraska, United States

Oversee our voice-blast product line to ensure we are calling donors of our Food Banks and Humane Societies on the correct dates. Provide approved mockup creatives to vendors. These are used to generate audio scripts for clients. Assist in data purchasing of prospecting and saturation mailing lists for our clients.Ensure our internal departments are meeting deadlines.Guarantee our touch points on track for scheduled voice blast and mail dates.Coordinate with our vendors to meet our "on-press" schedules to ensure we are meeting our mail dates for food banks and animal shelters all across the USA.Write and produce technical documentation for our internal computer systems. Provide hands on training to new employees using our internal software.

Lincoln, Nebraska, United States

Assistant to the Safety Manager with converting paper documents into electronic format. This was a temporary project that lasted around six months. This project also involved streamlining various processes within the Safety Department. Creation of an online library of documents using Microsoft One Note. Designed and implemented a workflow process that allowed the stream of information from one department to another.

Lincoln, Nebraska, United States

Well versed in Tabs 3 firm accounting software Specialized in trust management and practice technology.Communicating with law firm personnel on software questions and issues. Write and produce instructions for known software or operational issues for internal and external publication.Escalated software performance issues to elevated support personnel. I wrote monthly newsletter questions and answers based off customer correspondence. I also logged support phone calls into phone tracking software.

Lincoln, Nebraska, United States

Responsible for 100+ drivers nationwide. I coordinated loads for drivers to arrive home at a specific time. Communicated on time discrepancies to other areas of operations. Answered thousands of messages in timely fashionCommunication link between drivers and other areas of the company. Used AS400 based system to dispatch all information to drivers using Qualcomm Satellite Communications.

Lincoln, Nebraska, United States

Provided phone support on Premier Director product suiteLogged all support phone calls, emails, and other correspondence in tracking software. Traveled onsite to install products within Premier Director product Suite. Composed knowledge base solutions for all Premier Director products.

Lincoln, Nebraska, United States

Dispatcher for an owner operator truck fleet. While working at U.S. Xpress I communicated information between our other departments to our drivers. Coordinated load information from customer service, load planning, breakdown and other departments and communicated that information to our owner operator drivers nationwide.

Bachelors Of Applied Science, Business Information Systems

Associate Of Science - As, Media Arts