Ryan Osborn Email & Phone Number

-Orchestrated weekly category costing reports, fostering collaboration with diverse teams to rectify and enhance data integrity.-Collaborate with Category Managers and cross-functional teams to field data-related requests, ensuring accuracy, relevance, and timeliness.-Organize data hierarchies to streamline processes and improve efficiency.-Ensure data integrity, accuracy, completeness, and timeliness by implementing rigorous quality control measures.-Act as a primary point of contact for inquiries regarding data input, updates, and maintenance, providing prompt and effective support to all stakeholders.

-Developed comprehensive data sets to analyze current and projected mobile billing and receiving trends.-Monitored and tracked employees' mobile device return progress, ensuring timely and accurate completion.-Conducted in-depth cost analysis across multiple business units, providing insightful reporting to drive informed decision-making.-Streamlined data consolidation and cleansing from various reporting sources to maintain data integrity and accuracy.-Coordinated third-party collaboration and data migration for telecommunication services, ensuring seamless integration and efficient data flow.

Hurst, Texas, United States

-Responsible for data entry on all contracts with a high degree of accuracy. -Generated reports through SAP to work in Excel and Sharepoint for any internal or external auditing purposes.-Updated and maintained data file organization in the server.-Assisted other analysts with any special projects assigned to the contracts team.-Helped develop and update training material for contract purposes.

Dallas/Fort Worth Area

-Cultivated strong rapport with customers to gain insights into their needs, resulting in optimized sales strategies and enhanced customer satisfaction.-Stayed abreast of market trends related to both new and existing products, contributing to significant brand growth and market penetration.-Consistently met or exceeded monthly sales targets through proactive engagement and effective sales techniques.-Maintained meticulous records of customer sales data, leveraging accurate spreadsheets to provide comprehensive reports to headquarters.-Strategically positioned new products to maximize visibility and drive sales, while also monitoring the performance of existing product lines for ongoing optimization.

Arlington, Texas

-Facilitate seamless communication among customers, sales, and production teams to ensure timely processing of orders.-Coordinate the issuance of repair quotes to customers and diligently follow up to obtain authorization for pending repairs.-Serve as the primary liaison between customers and the production team, addressing inquiries and technical concerns promptly and effectively.-Manage the outsourcing of repairs that cannot be completed in-house, overseeing the authorization process and ensuring timely resolution.-Prioritize Rush orders and Warranty repairs, maintaining a structured workflow to expedite their return to customers.-Communicate effectively with customers regarding issues such as parts orders, repair unit status, and replacement costs, providing transparent updates and lead times.-Compile and organize daily spreadsheets for upper management, presenting key metrics such as output levels, warranty repairs, rush orders, and order volumes.-Maintain a well-organized warehouse area, managing pending customer repairs and approved repairs to optimize efficiency and accessibility.

Arlington, Texas

Server duties include giving excellent customer service to provide all guests with their "Perfect Night Out" experience. Fulfilling all closing and check out procedures for cash transactions. Up-selling and providing personal marketing for upcoming restaurant special events. During new bar menu contests, helped create the four winning cocktails that will be added to the menu. Contest was undertaken by all serving and bar staff, and required high sales ability to achieve winning numbers over the course of the two month contest.

Dallas/Fort Worth Area

Server trainer at the Arlington Highlands location. Duties included providing guests with a great environment through great food and drink. Anticipating guest needs, and giving guests above and beyond customer service. Training duties involved teaching new servers proper Bar Louie procedures, providing knowledge on all food and drink menu items, and checking new servers ability to perform all closing duties and cash handling procedures.

Dallas/Fort Worth Area

Server duties such as "Gold Standard" customer service, proper closing and cash handling procedures, up-selling new and test menu items over regular menu options. Training duties at Arlington location included providing new servers with the knowledge to provide "Gold Standard" service. Testing new servers on food and drink knowledge and pairings throughout every training shift. Giving new servers strategies on how to be the most efficient and productive salesperson during their shifts.New Restaurant Instructor duties included travel to new locations, and training new servers in all restaurant procedures, and providing extensive knowledge on all menu items, and ensuring trainee's are able to complete all necessary service procedures and menu knowledge tests throughout the restaurant opening process. Maintaining an organized section of tables, while supervising 1-3 trainee servers throughout the entire work shift. Teaching strategies for selling cocktails, and up-selling add-on items for guest entree selections.

Arlington, Tx

Responsible for handling customer deposits and withdraws. Accountable for keeping a teller drawer balanced daily. Expected to know and understand all cash/check handling procedures. Provided customer service during all transactions. Expected to handle customer disputes and problems. Ability to work quickly and accurately with good attention to details. Responsible for cross-selling customers on additional accounts or services that may benefit them financially.

Arlington, Tx

Responsible for all cash handling procedures during customer deposits and withdraws. Maintaining a cash balance in teller drawer after every shift. Extremely detail oriented with cash and check handling procedures. Personal selling of checking accounts to new customers. Ability to work quickly while remaining detail oriented. Create eye-catching and attention grabbing marketing boards on a weekly basis to help drive new account sales.

Grand Prairie, Tx

Warehouse manager duties included being responsible for maintaining an organized and clean product warehouse. Processing outgoing and incoming warehouse shipments. Prepping trade-show displays in the warehouse. Office assistant duties included creating in-shipment training videos for products going to new customers. Assisting with new marketing inserts for in-product upselling, as well as promotional handouts for trade-shows. Helped with office filing of reports, and handled data entry for moving paper reports to digital storage.