Ryan Pointer Email & Phone Number

Austin, Texas, United States

Installed and maintained software, hardware, and applications for the City of Austin. Performed all necessary corrective and preventative maintenance on radio alerting network electronic equipment for public safety and other entities of the city. Inventory management of assets and equipment for radios and IT equipment related to the City of Austin. Performed duties such as running network cables and programming locution devices to access the public safety network system. Recorded… Show more Installed and maintained software, hardware, and applications for the City of Austin. Performed all necessary corrective and preventative maintenance on radio alerting network electronic equipment for public safety and other entities of the city. Inventory management of assets and equipment for radios and IT equipment related to the City of Austin. Performed duties such as running network cables and programming locution devices to access the public safety network system. Recorded incidents and event information from a variety of different networking systems to help improve the end user experience throughout the city. Diagnosed and troubleshooted or escalated to technical support for any device that would not be active on the system.Contributed to the process development planning and process improvement of the new network hardware and software including the end-of-life cycle of existing systems and components. Evaluated network performance and system health checks.Recommended, tested, and troubleshooted various wireless technologies for departments throughout the city. Monitored and diagnosed to provide technical network and wireless assistance to various departments when necessary. Implemented network security procedures and ensured compliance of all security policies, procedures, and standards. Show less

Austin, Texas, United States

Performs all necessary corrective and preventative maintenance on base stations, mobile units, portable units, IP based subsystems, associated ancillary equipment, antennas, transmission lines, and other related equipment for the City of Austin. Diagnoses and troubleshoots all audio, rf, data, test and control components of the Astro 25 IV&D IP Based Digital Simulcast Subsystem. Measures, aligns, and adjusts frequency, deviation and power parameters to comply with Federal Communication… Show more Performs all necessary corrective and preventative maintenance on base stations, mobile units, portable units, IP based subsystems, associated ancillary equipment, antennas, transmission lines, and other related equipment for the City of Austin. Diagnoses and troubleshoots all audio, rf, data, test and control components of the Astro 25 IV&D IP Based Digital Simulcast Subsystem. Measures, aligns, and adjusts frequency, deviation and power parameters to comply with Federal Communication Commission requirements for base stations, subscriber units, control and data acquisition communication equipment.Responsible for the installation and removal of communication equipment from Utility Fleet vehicles and facilities. Performs configuration and fault isolation of system infrastructure, subscriber units and parameters of the Motorola IP Based Digital Simulcast Subsystem.Monitors, administrates, and optimizes system infrastructure through radio management software tools and various communications test equipment. Provides technical assistance to various departments when necessary. Show less

Fort Lewis, Washington, United States

My Army career was 7 years. I was an E-5(Sargeant) when I got out of them military. Lead soldiers in their daily tasks and set a standard for lower enlisted soldiers to live up to. Worked with telecommunications to achieve connection with the command center.2015 until I got out of the Army. I was a team lead responsible for 10 soldiers in a section on a howitzer gun line. We emplaced our howitzer's and set up telecommunications to the command center.I led a team of 12… Show more My Army career was 7 years. I was an E-5(Sargeant) when I got out of them military. Lead soldiers in their daily tasks and set a standard for lower enlisted soldiers to live up to. Worked with telecommunications to achieve connection with the command center.2015 until I got out of the Army. I was a team lead responsible for 10 soldiers in a section on a howitzer gun line. We emplaced our howitzer's and set up telecommunications to the command center.I led a team of 12 soldiers on an ammo team in a HIMARS unit responsible for 10 million dollars' worth of equipment, along with my team of soldiers on an operational deployment in 2014. Show less

Fort Lewis, Washington, United States

This was an assignment in the military where team members and me certified soldiers and other service members in level 1 and 2 hand-to-hand combat training and techniques. - Certified level 3 combative instructor- Certified over 100 combative level 1 soldiers in my unit solo- Assisted in certifying over 750 level 1 students - Assisted in certifying hundreds of level 2 students

Education record

Military And Strategic Leadership, Graduated With A Diploma