- Garnered relationships with new businesses through field activity, email & phone marketing, and aided company launch of networking campaigns through the Roseville and Rocklin Area Chamber of Commerce.- Worked closely with EVP’s, President, and CEO to qualify leads and transition them to sales reps.- Managed CRM platform to input all customer interactions and business developments.- Developed insights from each execution in order to improve performance in marketing, sales, branding, and growth.

- Delivered outstanding customer service by surpassing customers’ expectations with an average score of 80%, placing in the top 10 monthly in the region. - Marketed and established relationships in order to generate new business and retain current ones in order to fulfill growth objectives- Consistently fulfilled monthly sales objectives by employing effective strategies.

- Monitored social media and text platforms for K-LOVE & Air1 Radio through creating responses that engage listeners and reflect brand voice- Operated multi-line phone systems to provide courteous customer service- Provided quality technical support to users regarding websites, livestreams, and phone applications

- Organized merchandise to maintain store visual appeal, engage customers and promote specific products- Worked as part of a team to boost sales by enhancing product presentations and advertising collateral- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements, and specifications