Ryan Peters Email & Phone Number

Orange, CT

Orange

• Accountable for the complete and accurate processing of the bi-weekly payroll for The Edge Fitness Clubs. Ensures the timely and accurate management of all payroll functions, ensuring proper payment in a timely manner.
• Calculates, prepares, processes and verifies all data that affects the payroll process. Reviews and verifies the payroll download files.
• Enrolls new employees in the ADP Workforce Now payroll system for pay, benefits and sets up all banking information and ensures all employees are classified in their proper departments.
• An internal customer service resource to employees and department managers regarding all payroll matters. Research and resolve complex or non-routine payroll issues. Facilitates management and employee understanding of.
• Submits online investigative background check for every new hire and distribute results to proper department heads.
• Processes terminations and resignations, ensuring unemployment paperwork and last checks are prepared and distributed.

Milford, CT

• Deliver personalized product training for Human Resource practitioners for ADP clients
• Conduct sales demonstrations, highlighting the benefits of enrollment and utilization of ADP payroll and HR services to potential prospects
• Develop a comprehensive cross training program for ADP associates on HR Solutions’ roles and responsibilities
• Consistently conduct a monthly average of over 100 trainings and implementations with clients, resulting in top performance in quantitative metrics, while maintaining high quality service levels as indicated through.
• Partner with Business Development to create initiatives that increase client sales and product usage
• Business Process Improvement (BPI) Champion; address, develop, and implement, associate’s suggested improvements within the HR Business Advisors and HR Solutions Specialists teams

• Maintain a vast knowledge and understanding of commercial insurance
• Built a strong understanding of underwriting guidelines and rules for different carriers’ needs
• Engage clients proactively to create sales opportunities through inbound/outbound calls and follow up emails
• Applied thorough sales skills to cross-sell existing clients on additional products that fit their growing needs
• Worked directly with carriers’ underwriting teams to determine correct rates based on classifications
• Consulted business owners on appropriate limits and coverage based on business risks and exposure

• Fulfilled client service requests by analyzing questions, responding with relevant research and scheduling client meetings with appropriate analysts
• Maintained accountability for content expertise in Information Technology areas such as applications management, vertical industries, and business intelligence
• Remained abreast of updates to assigned core topics, published research and research area coverage to enhance the ability to handle inquiries
• Adhered to internal processes to ensure seamless presentation to the client
• Collaborated with the Sales and Research analyst community to better understand clients’ needs
• Worked with Sales to identify sales prospects, renewal opportunities, and client retention

• Managerial experience including interviewing, staffing, and training
• Set and maintained team goals and objectives for year-end numbers
• Engaged ability to sell products and services to clients in order to grow the business
• Coordinated proactive marketing activities and networking initiatives to generate new business
• Strong knowledge of features, values, advantages and disadvantages of various policies packages
• Advised clients of their coverage and protection and provided quotes for additional products

• Assisted customers in selecting appropriate items for their needs
• Processed and stocked inventory shipments to optimize organization and efficiency of store
• Set up floor displays per corporate planograms to maximize product exposure to customers
• Enhanced customer’s experiences with product demonstrations and knowledge