Ryan Picard Email & Phone Number

Orlando, FL, US

Orlando, Florida, United States

• Spearheading sales and customer service operations in a national call center, specializing in tailored self-storage solutions.
• Leveraging advanced call center software, a custom-designed storage platform, and Microsoft Office to optimize efficiency.
• Expertly clarifying pricing structures, promotions, and intricate facility details while adeptly multitasking to manage customer accounts, resolve issues, and effectively escalate matters to diverse management levels.

Bradford, Vermont, United States

• Executing precision in sorting and timely delivery of varied mail classes and packages along a designated route for the United States Postal Service.
• Upholding personal safety standards, proactively managing vehicle maintenance, and meticulously maintaining comprehensive mileage logs.
• Harnessing a satellite-connected scanner to ensure the efficient tracking of parcels and certified/registered mail.

Plymouth, New Hampshire, United States

• Navigating an upward trajectory within the organization, achieving the role of Patron Services Manager overseeing all facets of ticketing for diverse events during the festival's dynamic summer season.
• Managing intricate daily sales reports and patron donation data, actively participating in the creation of engaging Facebook events, and overseeing social media management.
• Spearheading PCI compliance, ensuring meticulous adherence to policies and procedures governing the Box Office and Patron Management.

Plymouth, New Hampshire, United States

• Marketing of program book ads to businesses, amplifying advertising reach through diverse platforms.
• Ensuring precision in ad placement, meticulously confirming invoicing accuracy, and scrutinizing program books before final printing.

Plymouth NH

• Successfully managed ticket sales by answering phones and assisting patrons in purchasing tickets for various events.
• Proficiently utilized Patron Manager, a Salesforce product, to streamline customer interactions, track sales, and ensure efficient ticketing processes.
• Executed will-call ticketing operations before shows, ensuring a smooth and organized experience for patrons attending events.
• Managed ticketed events across multiple locations and venues, demonstrating adaptability and attention to detail.
• Collaborated with a diverse team to deliver excellent customer service and address inquiries related to ticketing and event details.

• Providing leadership to the Box Office team at Plymouth State University, overseeing intricate employee scheduling, training initiatives, and cash management.
• Collaborating seamlessly with the finance department to ensure stringent budget adherence, meticulously verifying deposits, and upholding the precision of profit and loss statements, PCI compliance.
• Managing offsite ticketing for monumental events, including a 5000-person Commencement and special student occasions.

Plymouth NH

• Serving as a central point for inquiries on financial aid, providing comprehensive information to students and parents across diverse platforms.
• Juggling budgets and variables adeptly through the utilization of multiple Federal websites, software platforms and Microsoft Office products, demonstrating keen multitasking abilities while efficiently handling a.

North Woodstock NH

• Founded and operated a successful boutique craft bakery, initially starting from a home-based setup.Managed the entire renovation process of the bakery building, overseeing the installation of plumbing, electric, gas.
• Led the selection and implementation of a retail software system to streamline operations and enhance customer service.
• Navigated the regulatory landscape, securing necessary permits for the establishment.
• Emphasized the use of quality local ingredients and maintained a commitment to excellence in customer service.Responsible for pricing special orders, ensuring customer satisfaction, and overseeing the ordering and.

North Woodstock NH

• Orchestrated operations in the bustling heart of New Hampshire's premier restaurant, overseeing both the kitchen and dining room.
• Crafted and executed a pragmatic training program for staff, addressing the demands of extensive preparation.
• Efficiently navigated the dynamic challenges of a multi-level establishment, skillfully coordinating tasks across different tiers.
• Maintained seamless customer relations, adeptly handling challenges during peak hours to ensure the restaurant's operational excellence.

North Woodstock NH

• Played a pivotal role in delivering exceptional service in a vibrant setting, adeptly managing extensive prep work.
• Facilitated the training of new servers, emphasizing the synergy of teamwork in a fast-paced environment.
• Skillfully managed tasks across different floors, adapting to the intricacies of a multi-level restaurant.
• Contributed significantly to articulating the menu, ensuring customer satisfaction during peak periods.

Las Vegas, Nevada Area

• Orchestrated culinary service, addressing customer needs in a dynamic and fast-paced environment.
• Swiftly ascended to supervise dining room and kitchen operations, demonstrating adaptability to challenges.
• Coordinated tasks with precision, deftly navigating varying work levels during peak hours.
• Upheld exemplary customer service, managed daily financial responsibilities, and guided staff through bustling periods.