Ryan Mcfadden Email & Phone Number

Sydney, Australia

• Key player who leveraged software engineering experience to help grow an online marketing and customer contact support company, from a 10 person startup to a mature 150+ employee company.
• Developed a Chatbot used to respond to customer contact queries. Achieved massive operational efficiencies by automating customer responses using large decision trees and secure REST callbacks. Wrote a custom.
• Led a team which designed and implemented an online sweepstakes. Used C# to build a custom REST API, using MVC patterns, built on top of ASP.NET. Designed a continuous integration environment, using Github and Jenkins..
• Created a customer management application which leveraged a platform written using a C#/REST/MS SQL stack, which is the most widely used application company wide. (2005 – Present).
• Designed a contact center email client and workflow management application using C#/SQL. Used by 100’s of employees and has processed 80+ million emails (2001- Present).
• Developed a multithreaded, highly-parallel bulk mailer in C#, for subscribed customers, capable of extremely high sending rates. Includes integration with Content Management Systems (CMS) and list management systems.

Sunnyvale, California

• Developed software for performing Cardiopulmonary Exercise Tests (CPET), built in: C++, Qt, and Sqlite. Software exceeded requirements and is being tested in various offices.
• Applied Machine Learning and data analysis algorithms.
• Assisted in preparing a FDA 510K application, in accordance with software development lifecycle practices set by IEC 62304 and risk management analysis defined in ISO 1497.

Santa Barbara, California Area

• Designed and created a managed hosting operation using Linux and Solaris platforms (2001).
• Wrote an early conversion tracking system in C++/CGI, built on top of MySQL (1999).