Ryan Rhodes Email & Phone Number

Salt Lake City, Ut, Us

Product School is a global leader in Product Management training with a community of over one million product professionals. As a featured speaker, I inspire the next generation of Product Managers to create innovative products and apply best practices for visual collaboration in their work.

South Jordan, Utah, United States

-Collaborate with the content development team to define course structure, content, and delivery method to produce high quality training.-Facilitate engaging and world-class remote training to 5,000+ users annually using various collaborative teaching methods that regularly results in an average NPS score of 7.-Build relationships with Lucidites across teams to share standard methodologies of practice for the Lucid Visual Collaboration Suite, drive innovation, and meet goals-Proactively follow industry trends and developments relevant to the company; provides thought leadership through my partner-built templates and actively contributes to company and product strategy in regard to training users at-scale.-Provide students with the tools to be successful by applying diverse facilitation techniques, including dynamic presentations, to improve their learning experience.-Lead the team assessment efforts to synthesize complex information about the contribution of the team into action insights for the broader business and strategy.-Mentor other instructors on best practices to collaborate visually, lead productive virtual meetings, and implement agile frameworks using Lucidspark, the intelligent whiteboard platform. Lucid Software offers a leading Visual Collaboration Suite that helps teams see and build the future from idea to reality. With its products—Lucidchart, Lucidspark and Lucidscale—teams can align around a shared vision, clarify complexity, and collaborate visually, no matter where they're located. Top businesses use Lucid's products all around the world, including customers such as Google, GE and NBC Universal. Lucid's partners include industry leaders such as Google, Atlassian and Microsoft. Since the company's founding, it has received numerous awards for its products, business and workplace culture. For more information, visit lucid.co.

Salt Lake City, Ut

• Successfully implemented changes to the department’s recruitment process with new equitable interviewing rubrics and strategic marketing to seek out high-performing and diverse candidates for more than 100 student-employee positions.• Built extensive on-boarding manuals, checklists, and training modules in PDFs, videos, and web-tools (Google Suite, Basecamp, and Microsoft Teams) for the various student and full-time staff positions. • Ensure policy compliance, provide customer support, and implement comprehensive training for more than 600 student organizations and 1,800 student leaders.• Further developed annually required training and strategic marketing on re-registration processes for organizations that saw a 168% increase in completion within the first year of implementation. • Directly supervise 7 employees that are responsible for customer service, peer-to-peer advising, and leadership development. • Semi-annually evaluate employees’ performance with competencies for student learning and development defined by the department’s values and the divisions strategic goals. • Developed comprehensive guidelines for student organizations that provides accessible language on university policy, applicable state law, event planning, risk management, fundraising, recruitment, and organization development.• Plan, market, and coordinate a semi-annual involvement fair comprised of two-hundred student organizations, departments, and sponsors for ~1,000 participates.• Monitor concerns with student organizations and intervene with sometimes difficult conversations as early as possible.• Serve as the primary administrator of an online engagement platform for a campus community of more than 50,000 students, faculty, and staff.• Successfully led the migration team from previous platform to Engage, including maintain communication with the vendor, prepare accessible training guides for campus users, develop strategic marketing, and oversee the implementation plan.

Columbia, Missouri Area

-Advise the Organization Resource Group (ORG), a student advisory board that solicits feedback and ideas from students and provides educational and financial opportunities for 600+ student organizations.-Utilize the data-driven functionalities of the OrgSync software platform to make informed decisions for the student organization community.-Oversee the street closure process by reviewing applications, advising applicants on risk reduction strategies, and working alongside campus and community partners.-Co-advise the Student Organization Allocation Committee (SOAC), a student advisory committee that reviews complex budget requests from student organizations and allocates funds based on university policy and student community impact.-Oversee fundraising requests from student organizations and advise student leaders on risk management strategies. -Conduct annual training for student organization leaders to provide information about policy compliance and resources provided through the student activity fees and the Organization Resource Group.-Directly supervise the Involvement Ambassador program, a staff of 16 undergraduate students responsible for connecting other undergraduate students to involvement opportunities on campus.-Oversee the interview and selection process Involvement Ambassador program general staff and executive board.-Responsible for training and implementing a holistic involvement framework that guides peer ambassadors on the psychosocial influences and proximal consequences of student engagement.-Co-developed Tiger Tracks, a consultation tool that aims to map involvement experiences and consequently, realize the progressive development of complex skills acquired through involvement.-Facilitate a week of programming that promotes campus involvement and translating involvement to career by collaborating with various campus partners including campus-wide marketing administrators.

Columbia, Missouri Area

-Inquired about customer needs to refer beneficial banking products and services to enhance their financial future.-Supervised operations and teller staff at several branches.-Delivered informed customer service by listening to concerns and comments from customers.-Managed banking needs of customers through opening accounts, account management, and loan applications.-Reviewed customer profiles to make recommendations fulfilling potential unmet financial needs.

Cape Girardeau, Mo

-Assisted with the unique needs and perspectives of LGBTQIA students at a mid-sized rural institution by co-founding a safe and confidential resource center.-Researched scholarship and professional development opportunities for LGBTQIA students.-Facilitated presentations and discussions about privilege, the LGBTQ community and the Coming Out Process to campus departments, student organizations, and residence life learning communities.-Coordinated awareness and advocacy events such as candlelight vigils, opening week barbeques, and free confidential STI testing.-Served on a welcoming panel of campus services for parents of new students and introduced the LGBTQ Resource Center’s services and resources in order to promote inclusivity and encourage a sense of belonging at Southeast.

Cape Girardeau, Mo

-Monitored new students with regard to university policy, procedure, and regulation.-Promoted community development through intentional educational programming.-Encouraged student success and retention by advising and connecting students to various campus resources. -Solicited student feedback and collaborated with residence life and campus dining to improve the on-campus living experience.-Lead staff meetings and designed printed materials on Adobe InDesign for closing hall procedures.-Provided facilitation for conflict resolution issues and assisted students of concern with mental health and personal issues and connected them to appropriate campus resources.-Managed desk operations and key-card system.

Jackson, Mo

-Demonstrated exceptional listening skills while solving problems to identify and improve resources per customer needs.-Handled money and other precious monetary instruments to provide customer service with convenience and peace of mind in demanding situations.-Collaborated with branch team to achieve sales goals that also improve the banking experience of customers.

Master Of Education (Med), Higher Education/Higher Education Administration, 3.8

Activities and Societies: Educational Leadership Graduate Student Association

Bachelor Of Science (B.S.), Public Relations, Advertising, And Applied Communication, 3.8

Activities and Societies: Phi Delta Theta, Student Government Association, LGBT Peer Mentor, Gay-Straight Alliance, Omicron Delta Kappa.