Ryan Schrock Email & Phone Number

Atlanta, Georgia, United States

• Carry out investigations for divisional errors attributed to weight and balance records
• Establish and organize projects to mitigate weight and balance divisional errors for above wing and below wing agents
• Lead groups of frontline agents in championing safety and gathering best practices for carrying out job functions successfully
• Draft divisional communications to 15,000+ agents across Delta global network related to error mitigation, best practices to follow and safety

Atlanta, Georgia, United States

• Contributed to and helped lead projects for systemwide baggage transfer, cargo position loading, internal shadowing, WDR error mitigation and systemwide communications that have contributed to over 2M in cost savings.
• Project manager for new station startups (Cape Town SA, Papeete French Polynesia, Etc.)
• Led station startup meetings and calls with numerous departments to ensure successful station rollout
• Assisted and improved the process for aircraft customer service on a wide range of issues and projects

Atlanta, Georgia, United States

• Manage and create projects that align with continuous improvement for International/Domestic Cargo and Global ULD division.
• Compile and analyze large data to ensure goals are being met and compliance is instituted.
• Manage communication, inventory, revenue yields with over 100 stations across the world.
• Create directives and action plans to ensure there are no disruptions within Delta Cargo’s equipment supply chain.

Atlanta, Georgia / Portland, Oregon USA

• Lead cargo areas for yard / warehouse / cooler / mail build up and break down
• Lead ACS operations areas for baggage transfer and build up
• Contribute to a variety of tasks including air-waybill manifestation, adhering to strict timelines, compliance with pallet and container builds

Atlanta Metropolitan Area

• Created, drafted, & edited web pages and articles for clients.
• Reviewed documents efficiently for grammatical errors and clarity.
• Formatted posts to make them aesthetically pleasing and professional on websites.
• Created content for marketing purposes with law firms, doctor offices, and technology companies.

• Conduct keyword research and competitor research.
• Carry out SEO projects for clients that includes site auditing, content checking, title and description review, keyword research and placement, linking, page indexing, GSC utilization for websites, Google Analytics.
• Grow websites domain authority and CTR through digital campaigns.
• Produce SEO based copy & SEO structured pages to bolster user experience and rank on SERPs.
• Skills include data analysis, google analytics, excel, google search console, SEO, copywriting, Wordpress, keyword research, content marketing, affiliate marketing, and SEO-based writing.

United States

• Draft, edit, and publish creative marketing content for 100’s of clients.
• Ensure that proper research is being conducted on a variety of different industries to meet content goals.
• Managing projects with quick turnaround times and ensuring client satisfaction.

Bangkok, Bangkok City, Thailand

• Established English teaching service for numerous students in person and remotely.
• Taught students of a variety of different levels English as a Second Language courses ranging from toddlers to seniors.
• Created lesson plans and course curriculums.

Kennesaw, Georgia

• Assisted team with researching how political leaders advance within the upper tier of the Chinese state apparatus.
• Analyzed and sourced data using excel.
• Analyzed articles and sources in Mandarin Chinese.

Bachelor'S Degree, International Relations And Affairs, 3.58

Activities and Societies: - Undergraduate Research in Chinese Political Advancement - Mandarin Chinese classes - National Security Council.

Mandarin Chinese

Semester exchange study abroad for 5 months to Nanchang, Jiangxi. Took intensive intermediate level Mandarin Chinese courses