Ryan Rodrigues Email & Phone Number

Mount Waverley, VIC, AU

Melbourne, Victoria, Australia

Melbourne, Australia

Melbourne, Australia

• Portfolio, Contract & Relationship management
• Board, C-suite & PMO engagement
• Ensure that delivery team purpose and objectives are clear and linked to the broader client vision, strategy and roadmap
• Provide advice and thought leadership to ensure successful design and implementation of technology strategies
• Translate business objectives into streams of work, aligning technology and business strategy
• Application and Platform ownership including facilitation of critical incident management and technical roadmaps

Melbourne, Australia

• Define, form and obtain approval for strategic programs of work
• Establish Agile competencies in the Digital & BI departments
• Provide advice and thought leadership to ensure successful design and implementation of technology strategies that align with divisional corporate goals and strategies
• Develop & manage budget & operating plan for both programs including portfolio planning, financial & risk management
• Lead & ensure Steering Committees & project gating proceed seamlessly
• Producing accurate and timely reporting of program status throughout its life cycle.

Melbourne, Australia

• Define, form and obtain approval for high value Digital & Analytics projects
• Define all project scope and guide Agile Sprint schedules while focusing on timely delivery of products and projects
• Lead end-to-end delivery of business solution projects across business and technology streams
• Guide projects through appropriate gating & governance processes
• Participate with business stakeholders in all Steering Committee meetings
• Produce accurate and timely reporting of project status throughout its life cycle.

Perth & Melbourne

• Define, form and obtain strategic programs of work
• Manage teams of up to 150 resources
• Provide advice and thought leadership to ensure successful design and implementation of technology strategies that align with clients corporate goals and strategies
• Develop & manage budget & operating plan for both programs including portfolio planning, financial & risk management
• Implement strong IT governance across internal IBM teams and with the client
• Responsible for business development, revenue & sales growth for accounts

• Developed project plans, release plans, resource plans, budget estimates and SOW responses
• Responsible for delivering a quality solution on time and on budget
• Responsible for all deliverables, schedule, scope, costs, quality and risk including all relevant documentation
• Guide project through appropriate gating & governance processes
• Resolve issues blocking project delivery for the team
• Primary communicator of project approach and progress to the team and stakeholders

Perth, Western Australia, Australia

• Maintained high performing service support functions including IT Service Desk, Desktop Support and VIP Support
• Provided regular and accurate management reporting on IT Service performance
• Accountable for the quality of Service and performance; ensuring future demand from growth and projects is understood and factored into capacity plans for all associated systems
• Owner of the Incident, Request, Change and Escalation processes, ensuring high levels of performance in these processes, accurate reporting and established service improvement activities
• Monitored, controlled and supported service delivery; ensuring systems, methodologies and procedures were in place and followed
• Ambassador for IT, worked across the business to provide effective communication on IT matters and built relationships with other teams to ensure effective dialogue between department

Auckland, New Zealand

• Accountability for all quality assurance, compliance, auditing & food safety
• Act as point of engagement for all Government and Council stakeholders
• De facto Health & Safety Manager
• Training Manager
• Report against SLA performance and continuous improvement initiatives
• People management of QA staff.

Auckland, New Zealand

• Ryan began his career at CCA as a production machine operator in 2000. He was promoted to Production Team Leader (Sept 2000), Laboratory Technician (2001), Operations Analyst (2004), QA Team Lead (2005) and QA manager.
• Successfully implemented CCA’s first Master Specifications Database
• Product Owner for implementation of the Maximo Quality module at CCA’s Auckland & Christchurch plants
• Merged the QA & QC streams at CCA, implemented new frameworks & processes to enable this dynamic
• Managed new product development

Global

Subsea maintenance, subsea engineering and inspection projects. Major contracts included well-head installations, hyperbaric welding, non-destructive testing, repair and maintenance, SBM installation, and Lloyd’s of London marine vessel insurance certification.

• Freelance journalism & reporting for large publications including Indian Express, The Afternoon Desptach & Courier & Midday.
• Video editing and voice overs for Hamari Duniya (Doordarshan)

Master Of Business Administration (Mba), Master Of Business Administration

Bachelor Of Science (B.Sc.), Zoology/Animal Biology

Education record