Ryan Rofe Email & Phone Number

Columbus, Ohio, United States

Employed by Manifest to work for Columbus City Schools as a field technician.

United States

Tasked with taking calls, completing tickets, escalating tickets to the correct level, department, andurgency, and working with customers for a quick and easy solution for their issuesTook notes and created templates for each type of issue for a more efficient procedureTrained multiple new coworkers about proper call and ticketing procedures

Cincinnati, Ohio, United States

Tasked with fixing user issues, network problems at job sites, building computers for employees,organizing and fixing messy computer and network setupsCommunicated effectively with users to quickly determine the issue at hand and was able to find asolution quickly and documented the process so the problem was easily solvable

Akron, Ohio, United States

Merchandised cases from the backroom to the sales floor, filling display units or shelves with products such as Doritos, Classic Lays, Tostitos, Smartfood Popcorn, etc.Rotated products and removing defective and out-of-date productsTidied up shelves and displays, knocking down boxes and disposing of any wasteAssisted in the assembling and disassembling of temporary mobile displaysPreformed customer service with both customers and store managersLed with the unloading of trucks and stocking of other store items when needed

Uniontown, Ohio, United States

Engaged in the food line, cash register, cooked meats, cleaned, and interacted with customers regularlyConducted managerial roles when necessary and trained over 20 new employees

Bachelor Of Science - Bs, Information Technology

Non-Degree, College Credit Plus

Dual Enrollment Courses: MATH1026 (Fall 2018 - Spring 2019) MATH1061 (AAE) (Fall 2019 - Spring 2020)

High School Diploma, 3.8 Gpa

Activities and Societies: Varsity Tennis, Cisco Networking Career-Technical