Responsible for implementing project based solutions and provide ongoing IT support for new and existing customers in the DC area. ● Designed and deployed virtual clusters using Dell, EqualLogic, Cisco and VMWare’s technology● Server migrations from physical to virtual environment● Email migration of Novell’s Groupwise to Exchange and Exchange to Office 365● Led renovation and move projects for customer’s networks. Acted as the primary point of contact with cabling, power and build contractors to ensure the needs of the client were met. ● Stepped in and managed IT continuity during the event of client IT staff departure. ● Wrote and presented IT assessments of networks along with change recommendations that often resulted in procuring our services● Developed network and system documentation● Guided clients on best practice approaches to automating repetitive tasks using Group Policy, Active Directory and third party software. ● Wrote and disseminated how-to articles on topics such as utilizing Powershell, Group Policy and understanding server room power and cooling requirement. Primarily targeted at new hires within American Technology Services.● High availability for work and emergency calls on nights and weekends.

Performed all Network Administrator tasks for a 7 office Title Settlement company ● Acted as primary contact on all items IT related● Facilitated the rollout of communication lines and IT equipment for new offices opening up● Migrated the company’s network from an Windows NT setup to Windows 2003, Active Directory based system● Resolved all technical support tickets that arose from Main Street Title’s 60 person user base, including email difficulties

Provided comprehensive technical assistance to a wide array of businesses ranging from title companies, law practices, lobbyist groups, and home offices.● Implemented and managed small business servers utilizing Exchange and Terminal Server.● Built and deployed new servers and workstations● Traveled to and performed onsite technical assistance at customer sites in an on-call fashion.