Ryan Shivley, Pga Email & Phone Number

Denver, Colorado, United States

Denver, Colorado, United States

2023 - Top Producer2022 - Rookie of the Year

Berthoud, Colorado, United States

Duluth, Georgia

Duluth, Georgia

• Created and distributed daily reports to management that showed financial performance of daily golf operationrevenues
• Facilitated cross-departmental communication with the Caddy Manager and Outside Operations to ensureservice expectations of guests were met
• Secured and tracked accuracy of five cash drawers daily, including change runs and handling up to $4,000 incash
• Delivered a quality and personalized guest experience to designated VIP parties by providing tours of thefacility and customizing certain amenities to increase the value of their visits
• Trusted with creating a database of information for over fifty past and present PGA Golf Management interns(contact information, whereabouts, current involvement in the industry, etc.)
• Provided support for member, charity, and corporate tournaments/events/outings in preparation, setup, scoring,and guest hospitality

Valley Hi Golf Course

• Instruct three daily clinics with 10-40 students aged 5-15 years old
• Focus the instruction of golf around the 9 core values of The First Tee
• Market and generate excitement for our First Tee chapter on social media platforms (Facebook & Instagram)
• Maintained student and parent records in the local and national First Tee databases, including emergency contact information and billing for our chapter

Valley Country Club

• 18 Hole, Private Facility in Denver, Colorado
• Enhanced my ability to instruct junior golfers of all ages by coordinating the entire junior program from May to October with 15-20 children, for multiple sessions a week
• Oversaw the bag room and outside services operations with a focus on heightened customer service and attention to detail
• Organized the electronic content (scoreboards, scorecards, etc.) and performed operation-wide technical maintenance and performance optimization
• Obtained additional insight for operational facets including inventory, tournament operations, and merchandising

Flagstaff, Arizona

• 36 Hole, Private Facility in Flagstaff, ArizonaCurrently home to the #2 and #8 golf courses in Arizona (Golf Digest Top 100)
• Gained experience in the private golf course industry by developing and maintaining relationships with club members and contributing my skills to help the golf club please its members in any way possible
• Operated the outside services aspect of a golf club within the top five in the state of Arizona
• Served as temporary shift captain, heading all operations exterior to the golf shop, allowing me to grow as a leader and effectively conduct team functions and operations on a daily basis
• Optimized performance between both courses in the golf club by effectively communicating with each other to provide the best service to the members and their guests.

Colorado Springs, Colorado

• Completed golf cart maintenance on a fleet of over 70 carts, daily driving range operations, and other tasks
• Executed duties in teams, met deadlines, and devoted time to putting forth a quality product suitable for customer use
• Aided in the overall processes of over 20 tournaments including the Men’s Club Championship, Senior Club Championship, and many corporate events by preparing practice facilities, staging carts, and any duties deemed.

Lafayette, Colorado

• 18 Hole, Public Facility in Lafayette, Colorado
• Announced and scheduled tee times (Fore! Reservations), managed a multi-phone system, sold merchandise including apparel and golf equipment, and operated the cash register
• Responsibilities for the promotion and registration of Get Golf Ready sessions, junior camps, clinics, private lessons, and men’s, women’s, and senior leagues resulted in high program involvement and increased revenues

Brighton, Colorao

-Welcome guests and seat them in a timely manner-Coordinate with the kitchen to prepare to-go orders-Clean and reset tables for new customers-Provide customer service to all guests and go above and beyond to make their experience one to remember

Brighton, Colorado

• 36 Hole, Public Facility in Brighton, Colorado
• Performed daily operations at a 36 hole facility including golf cart maintenance on a fleet of over 125 carts,superlative operation of a driving range with more than 50 hitting bays, and other necessary tasks
• Served in the overall processes of over ten tournaments a year including double shotguns, Playing Ability Tests,and events put on by Adams County by preparing practice facilities, staging carts, and any tasks.

Bachelor’S Degree, Business - Service Management, 3.98 Gpa

Activities and Societies: Merchandise Chair on Executive Board of Professional Golf Management Student Society (2013-2014) Level 2 Class.

Business Administration And Management, General, 3.59