Ryan Smith Email and Phone Number
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Ryan Smith personal email
Business Intelligence report developer with experience in SQL Viewpoint, Cognos PowerPlay, SQL Server Management Studio, Visual Studio Report Builder/Report Builder 3.0, and Domo.
Shannex Incorporated
View- Website:
- shannex.com
- Employees:
- 806
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Information Technology Operations ManagerShannex Incorporated Nov 2023 - PresentHalifax
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Project And Adoption Lead Ict And Bi&AShannex Incorporated Aug 2020 - Apr 2024Halifax, Nova Scotia, Canada
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Report DeveloperShannex Incorporated May 2017 - Aug 2020Halifax, Canada Area
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Bi Reporting And Application SupportMaritime Beauty May 2014 - May 2017Halifax, Canada Area- Gathers and elicits requirements for business solutions, including requirements for data reports from internal clients - Analyze information needs and subsequently identifies, develops and proposes the solutions and the quality of information that must be available to meet the information needs of the various departments. - Understand and apply information management best practices with respect to collecting, storing, processing, accessing and displaying data such as accuracy accessibility, comprehensiveness, consistency, currently, definition, granularity, precision, relevancy and timelines - Use best practices for documenting reporting requirements and solutions. - Proficient with MS O/S and MS Office Software. Strong experience using Microsoft Excel advanced functions. - Experience creating Cognos PowerPlay/Improptu data cubes and reports - Experience creating Sequel & Sequel Viewpoint Reporting
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Efraud AnalystNtt Data Canada Dec 2013 - May 2014Halifax, Canada AreaMonitoring of fraud detection and prevention systems- Analysis of case information, including network behavior and user activity, to perform initial evaluation.- Troubleshooting/triage of possible fraudulent activity, incident confirmation, and issue escalation.- Participation in daily Ready For Business & End Of Day calls.- Assist and provide guidance to less experienced team members
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Blackberry Tier 2 Java/Qnx Device SupportResearch In Motion Feb 2012 - Dec 2013Halifax, Nova Scotia- final escalation path for all handheld and tablet troubleshooting- track escalations via the Remedy ticketing system- analysys of Java and QNX device logging for root cause analysis- analysis of network logging for root cause analysis- investigate corporate account contract details via SAP- troubleshoot issues in relation to various WIndows' environments- troubleshoot issues relating to wireless/wired network deployments- troubleshoot POP, IMAP, and Activesync mail flow and integration issues- escalate issues to software development for future resolution- reproduce issues internally for BETA and production testing -
Wireless Corporate Sales ConsultantAml Communications Inc. Nov 2009 - Jan 2012Halifax, Canada Area- manage corporate Rogers wireless accounts for various companies- tender written offers for prospective new clients- troubleshoot corporate client billing and technical issues - provide written technical instructions for client use- develop new corporate business clients for Rogers Communications within Nova Scotia; through needs assessments, bill analysis, and service- maintain presence on the sales floor to prospect for potential clients
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Senior Technology ConsultantStaples Nov 2008 - Oct 2009Halifax, Canada Area- supervisor of technology department- responsible for department sales, training, coaching, PC repair, and performance management- provide written reports for departmental performance- troubleshoot a variety of issues within Windows XP, Vista, and 7- troubleshoot issues relating to anti-virus and firewall solutions- troubleshoot issues relating to wired and wireless network deployments- setup and troubleshoot firewall and antivirus consumer security solutions
Ryan Smith Skills
Ryan Smith Education Details
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Psychology
Frequently Asked Questions about Ryan Smith
What company does Ryan Smith work for?
Ryan Smith works for Shannex Incorporated
What is Ryan Smith's role at the current company?
Ryan Smith's current role is IT Operations Manager at Shannex Incorporated.
What is Ryan Smith's email address?
Ryan Smith's email address is rs****@****net.com
What schools did Ryan Smith attend?
Ryan Smith attended Dalhousie University.
What are some of Ryan Smith's interests?
Ryan Smith has interest in Social Services, Children, Training, New Technologies, Science And Technology, Sports, Disaster And Humanitarian Relief, Travel, Health.
What skills is Ryan Smith known for?
Ryan Smith has skills like Wireless, Troubleshooting, Technical Support, Telecommunications, Blackberry, Training, Call Centers, Customer Service, Team Leadership, Mobile Devices, Sales, Customer Satisfaction.
Who are Ryan Smith's colleagues?
Ryan Smith's colleagues are Cathy Eagles, Karthiga Balendiran, Jacinthe Breau, Jeff Zinn, Athira Unnikrishnan, Rebecca Mackay, Tammy Clattenburg.
Not the Ryan Smith you were looking for?
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Ryan Smith
Sales And Client Services Professional | Trusted Advisor | 25+ Years Of It ExperienceCalgary, Ab2hotmail.com, commvault.com -
3imprespharma.ca, uwaterloo.ca, impres.com -
1oneenviro.com -
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3solidifi.com, pwc.com, realmatters.com2 +190573XXXXX
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