Late Night Pomes (Podcast): Rainy Sunday nights in Portland brought a group of booksellers together for live poetry games read aloud in a bar, now this weekly watering-hole gathering has turned into a weekly interactive poem+game (pomes) podcast

Email (Front and Office 365) and phone support for Powells.com customers, helping customers troubleshoot website and delivery issues as well as working hand-in-hand with our fulfillment department and coordinating with retail locations. Effectively implemented strategies to reduce the burden on support team through more efficient processes. Solo support specialist on weekends, autonomous weekend warrior.

Led team responsible for inventory operations at Powell's City of Books flagship store. Day-to-day prioritization of tasks, shift coordinator, and work to quickly resolve issues as they arise. Implemented changes to processes and documents to increase department efficiency that are still in use today.

After-school and summer camp educational programs featuring science experiments and live reptile and amphibian interactive demonstrations. As lead teacher I was responsible for lesson planning, classroom/camp group management, animal handling, and teacher training. Wrote a full lesson plan on humans and primates still in use today.

Holding down one of the last remaining old-school video stores in San Francisco as assistant store manager of the Divisadero location, up until its closure in 2011.