Ryan Tabb Email & Phone Number

Florida, United States

New Port Richey, Fl

Primary responsibilities include handling support calls and tickets, performing field installations, maintaining database integrity, record keeping, building installers, software training, creating training videos and documentation, and QA for the POS software.

Tallahassee, Florida Area

Responsible for maintaining customer loyalty by delivering extraordinary customer support and relationship building, Evaluated clients’ business needs and recommended additional products to customers to best suit those needs, Assisted clients with websites by offering design suggestions, building content and addressing SEO concerns, Trained clients in product use via screen share, Promptly responded to client phone calls and emails with practiced verbal and written communication skills.

Provided technical support for Datamaxx products, Windows products, and client networks. Managed user accounts. Assisted users remotely via Cisco Meeting Place. Worked with users from several police agencies in and out of the US including the FBI and Department of State. Gained experience with Active Directory, IIS, and SQL databases.

Learned alpha and beta testing procedures for new software. Managed database information for a statewide web application. Provided technical support for end users over the phone. Ran network cables around the office. Supported and maintained desktops in the workplace.

Initiated first contact with potential customers. Maintained correspondence with customers piloting software. Learned office etiquette in an IT workplace. Participated in weekly status meetings. Passed FBI Background check. Classes in Omnixx Desktop, Mobile.

Assisted customers with product choice. Persuaded customers to try new and interesting products. Prepared food platters to customer specification and satisfaction. Organized product displays. Gained a great deal of knowledge about produce and working with customers.