Ryan M. Email & Phone Number

Jakarta, Indonesia

Jakarta, Indonesia

Jakarta, Indonesia

Jakarta, Indonesia

Responsible for developing a risk management framework and implementing risk management policy strategies. Provide consultation to stakeholders in dealing with any risks that may have an impact on the targets set by the company. Encouraging an understanding of a risk-aware culture for every employee.• Create an internal control process guidebook to increase compliance, identify risks, and mitigate incidents within 2 months.• Initiate a whistleblowing system to provide an early warning system and deterrent function to employees or clients within 4 months.• Develop policies and procedures for risk management and governance, including the structure of the report;• Develop and provide methodological support and tools in the field of risk management;• Identify, measure, and control risks with reference to Standard Operating Procedures (SOP) and applicable provisions;• Coordinate with internal control in all work units and facilitate risk management in the work unit as a whole;• Provide support and advice to the Risk Management Function of the Work Unit;• Assess and evaluate the effectiveness, adequacy, and suitability of company policies, provisions, and procedures;• Monitor the implementation of quality management according to ISO 9001:2015 standards in work units.

Jakarta, Indonesia

Senior Team Leader, Reconciliation, and InvestigationManage a team of 20 people to reconcile and monitor potential fraud suspects. Responsible for every fraud case process, both internal and external. Design and implement global fraud analytics methods and monitoring systems.• Create a fraud investigation process guidebook in 2 months.• Reduce the number of major fraud incidents by 33% and financial risk by 90% through fraud management in 6 months.• Gather evidence as proof of fraud (transaction record, interrogation, branch visit, etc.).• Coordinate with law enforcement for fraud cases• Responsible for company LED (Loss Event Database).• Entrusted by management to lead a task force team that consists of a variety of members to do a special audit.• Evaluate and mitigate the company's risk (Develop a risk-based SOP).

Indonesia

Senior Team Leader, Cash Management ServicesManage a team of 150 people in Solo, Bandung, and Medan. Ensured productivity toward KPIs in Ensured team administration compliance to eliminate financial risk potential.• Tracked spending against monthly and yearly budget progress to ensure the effectiveness and accuracy of financial controls.• Gathered evidence as proof of fraud (transaction record, interrogation, visit, etc.)

Indonesia

Team Leader, Cash Management ServicesManage a team of 100 people in Denpasar, Jakarta, Yogyakarta, and Semarang. Ensured productivity toward KPIs in Ensured team administration compliance to eliminate financial risk potential.• Productivity is proven by a 100% customer satisfaction index, both monthly and yearly.

Fundamental Leadership Program, Highest Award For Achievement

Bachelor'S Degree, English Language And Literature, General

Vocational High School, Computer Systems Networking & Telecommunication