Ryan Jacques Email & Phone Number

London, United Kingdom

As a Brand Specialist overseeing the JET brand at Phillips 66, I am responsible for maintaining and enhancing the reputation of the fuel and retail brand in the UK. With over 65 years of operation and a growing network of 300+ independent and company-owned sites, JET is a recognized industry leader.My role involves overseeing the onsite branding of JET's forecourts as well as developing and executing digital marketing campaigns across various platforms, from television to social media. I have also played a key role in the creation of new JET brands such as JET CHARGE.

London, United Kingdom

One of my significant accomplishments during my tenure was leading the internal transition of systems to Salesforce. This initiative streamlined our operations and ensured that Salesforce became the single source of truth for all relevant stakeholders. This transition enhanced our data management capabilities, enabling us to make more informed decisions and improving our ability to provide high-quality customer service.I played a key role in designing and improving the user experience of the new JET customer website, jetlocal.co.uk. My responsibilities included assesing user behaviour, identifying pain points, and developing design solutions that would enhance the overall customer experience.Using an agile working methodology, I continually assessed business needs and worked with the creative agency as well as web design studio to implement necessary systems that are useful for all stakeholders, internal and external.Overall, my experience as an IT Analyst for retail provided me with an opportunity to apply my technical skills and knowledge to improve business operations and enhance the customer experience as well as apply my marketing background to provide user friendly interfaces and work with stakeholders to translate needs and explain implementations.

Nottinghamshire, England, United Kingdom

Conceptualised, budgeted, and oversaw a customised catering trailer conversion project. Over a three-month span, market research was conducted, a comprehensive plan was developed, technical drawings were produced, a rundown 1960's horse trailer was acquired, and a complete restoration was carried out.The outcome was an all-in-one outdoor catering trailer suitable for events such as music festivals. This trailer boasted a harmonious painting scheme and signage, comfortable customer seating, LED lighting, and fully integrated electrical and plumbing systems. The finished product was sold within 48 hours of being introduced to the market.

Nottingham, United Kingdom

🚀 Launched a digital marketing agency that specialised in video advertising for local businesses. My responsibilities included interviewing new clients, generating content ideas and campaign targets, and managing expectations regarding budget and timeline. Gaining extensive experience in studio photography and video production.Additionally, I have experience in content creation for clients across various industries, including launching a new hair protection spray product, showcasing a powder-coating factory tour, producing a live event stage show, and creating content for corporate marketing purposes.