Ryan Tubb Email & Phone Number

• Main Role/Responsibilities:
• Planning and delivery of a variety of projects - defining the output/deliverables from project, the timescales for delivery and the key drivers behind the venture. Kick-off meetings with senior stakeholders, engaging.
• Managing… Show more Main Role/Responsibilities:
• Managing and reconciliation of data that feeds into the billing process, thus ensuring the financial drivers of the operation are met.
• Production of daily and weekly Management Information on various key areas, including attrition, shrinkage, capacity planning and resourcing, performance management and quality - enabling accurate planning of resource.
• First point of contact on technical issues, providing swift resolution to queries, liaising with other members of the PMO/Change teams on enquiries and co- ordinating best practice and lessons learned.

• Main Role and Responsibilities:
• Investigating and analysing information and evidence from a variety of systems and sources, to resolve complaint. This required a strong administrative skill set, attention to detail, efficient time management and.
• Conflict resolution - direct customer… Show more Main Role and Responsibilities:
• Conflict resolution - direct customer contact resulted in dealing with conflict and providing solutions on an ad hoc basis.
• Coaching, training and development - I was responsible for supporting and assisting in the development of new colleagues/less experienced teams to increase productivity and quality. As part of this I ensured I.

Basingstoke

• Main Role and Responsibilities:
• Communicating and influencing on roles, offers and deal negotiation. Managing expectations for process based on budget (for role), quality (of candidate) and timescale (urgency of hire).
• Planning and delivery of company’s first appearance and exhibition at GIRO conference in 2014.
• Client/candidate/senior stakeholder relationship management - built and maintained excellent working relationships across a variety of audiences, from HR to hiring… Show more Main Role and Responsibilities:
• Client/candidate/senior stakeholder relationship management - built and maintained excellent working relationships across a variety of audiences, from HR to hiring managers (senior actuaries, Chief Financial Officers.
• Coordinating and scheduling of interviews - requiring strong organisational skills, liaising with candidates and clients, sometimes across a variety of time zones.

Trainee consultant within Pensions Administration and Pensions Actuarial teams

Basingstoke

• Main Role and Responsibilities:Led the planning and delivery of a project to produce a new checking and verification process, designed to increase team accuracy and productivity.
• Conflict resolution - customer facing role that involved conflict resolution via written, verbal and face-to-face channels.
• Maintaining customer documentation, to ensure accurate checking and authorisation of payments on colleague cases.
• Allocating workloads and training new joiners, as well as… Show more Main Role and Responsibilities:Led the planning and delivery of a project to produce a new checking and verification process, designed to increase.
• Allocating workloads and training new joiners, as well as providing additional development training to experienced members of the team.
• First point of contact within team for technical questions and requests for documentation.

Basingstoke

• Main Role and Responsibilities:Led the planning and delivery of a project to produce a new checking and verification process, designed to increase team accuracy and productivity.
• Conflict resolution - customer facing role that involved conflict resolution via written, verbal and face-to-face channels.
• Maintaining customer documentation, to ensure accurate checking and authorisation of payments on colleague cases.
• Allocating workloads and training new joiners, as well as… Show more Main Role and Responsibilities:Led the planning and delivery of a project to produce a new checking and verification process, designed to increase.
• Allocating workloads and training new joiners, as well as providing additional development training to experienced members of the team.
• First point of contact within team for technical questions and requests for documentation.

Education record

Education record