• Prove the value of FireMon solutions by listening to customers pain points and showing how we can provide solutions to their existing problems.• Provide in-depth technical demonstrations, tailored to the customer problems they wish to solve.• Work with customers on RFP's and POC’s of our solutions including scoping, install, configuration/deployment, and walk them through how our system works to solve issues in their specific environments.• Perform training and webinars tailored to customer requirements. Work post-sales with customers to ensure they are seeing the most value out of our solutions.• SE of the Year – 2021, 2023. Presidents Club – 2020, 2021, 2023

• Lead the network team migrating a data center to a smaller cage. The smaller data center presence will save $300,000 per year.• Responsible for the design and standardization of 130 remote offices to establish a reliable infrastructure after a recent business merger. These locations had little to no managed infrastructure and brought monitoring and stability to solve the issues the locations were facing.• Technically lead and trained a team of engineers and NOC personnel in creating and deploying solutions to existing problems.• Manage AWS Direct Connect network connectivity. Built VPN’s from on site to AWS and created a test VPC.

• Develop and implement Information Security processes to meet or exceed regulatory requirements, mitigate security risks, and ensure compliance.• Collaborate across IT teams to develop processes that are in compliance with Federal NERC CIP regulations.• Work to remediate network elements to ensure they are compliant with CIP V3 security standards. Prepare the network and procedures to comply with CIP V5.• Created / implemented very strict change requests. Helped develop and implement the change management process. Ensured change requests were very well documented so auditors could easily verify compliance.• Generate and update operational process documentation and network drawings.• Design configurations for Cisco Nexus 7k’s and 6500’s for BES (Bulk Electric System) security and redundancy across multiple datacenters.

• Lead Juniper engineer responsible for Sprint’s NGWWAN (Next Generation Wireless WAN) design/architecture and build out involving Cisco ASR 9k’s, Nexus 7k’s, 6500’s, GSR’s, CRS’s, and Juniper MX960’s, M10i’s, and SRX firewall. • Design configuration and migration strategy to migrate all of Sprint Wireless applications, MPLS VRF’s, and users to the new 10 gig core backbone. Utilized BGP BFD, NSF, NSR, and GR to reduce BGP convergence times.• Coordinate IP network architecture design, configuration, installation, and maintenance activities.• Migrate ~160 datacenters from OSPF to BGP and from 1 gig to 10 gig LAG core links.• Manage 2-5 other engineers including onboarding, training and assigning tasks to ensure customer deadlines are met on time.• Lead troubleshooting teams to resolve complex issues and automate procedures to make change documentation much easier to create on a site-by-site basis.• Manage other Sprint vendors, trained them on the solutions being implemented, and worked with them on configurations and scheduling.

• Built and managed 100+ GPU and ASIC mining farm located across several data centers in Kansas and Missouri.• Designed/built shipping container data center.• Ensure 30+ Linux servers had highest up-time possible and scripted programs to monitor, alert, and automatically resolve issues.

• Lead network engineer for data center migration. Designed redundant data center solutions and managed all network aspects of the migration across several platforms including Cisco 6500’s, ASA, FWSM, and PIX firewalls. Recognized internally, and by the customer, on the success / smoothness of the network design and datacenter migration process.• Managed all the customers’ firewalls. Created individual firewall contexts as needed for clients. Migrated remote user and business VPN’s to the new datacenter. Deployed firewalls at remote office or work from home environments.• Simplified firewall rule set to make it easier to understand and support. Collaborated with end users and other teams to troubleshoot firewall issues.• Supported the core network which consists of multiple large (some FDA regulated) customers utilizing VRF/MPLS and several redundant pairs of 6509’s with Firewall Service Modules, VPN service modules, and Sup720’s. • Migrated EIGRP MPLS network to BGP. Work with the client on all their wired and wireless network needs and issues.• Order/upgrade circuits as required to support customer data. Design and present solutions/recommendations to executive officers for overall network strategy, procure equipment as needed, and implement the solutions.• Stayed current new technologies. Scheduled vendor demo’s to analyze the technologies in house. Recommended new technologies that offered benefits to the client or improved our company’s product offerings.• Engineered secure networks with common tools that could be used between different customers. Documented solutions using Visio and Word so others could easily support the environment.• Lead technical engineer for several client companies with multiple network staff supporting me. Technically managed / assisted other engineers to ensure client projects are assigned and completed timely and correctly.

• Managed network devices for a network with 450 remote locations and one core location. This comprised of small business and enterprise Cisco switches, variety of Cisco routers, Cisco 3000 series VPN concentrators, ASA’s, F5 Load Balancers, Bluecoat Proxy Appliances, Aventail SSL appliances, and Checkpoint firewalls.• Merged networks during acquisitions including: o Designing network connectivity and configuring equipment. o Coordinating tech’s and client sites to ensure cutovers are successful. o Migrating/merging businesses onto the Gentiva network.• Developed and successfully implemented plans and configurations for core network disaster recovery.

• Perform cutovers and design upgrades for internal and customer networkso Upgraded core and internet routers/firewalls along with creating customer VRF’s at the management office to extend the customer networks via IPSEC VPN’s.o Designed/implemented Cisco Catalyst 4006 (with RSM) to 6500 (without MSFC) core switch upgrade. Documented the core topology using Visio.o Designed/implemented internet circuit addition to resolve bandwidth issues.• Support the core network which consists of 15 (some FDA regulated) customers utilizing a redundant pair of 6509’s with Firewall Service Modules, VPN service modules, and Sup720’s. Multiple firewall contexts utilizing various VLANs/PVLANs with MSFCs performing routing.• Worked with customers (onsite and remotely) to troubleshoot connectivity problems across multiple VRF’s and virtual firewalls in the network.• Worked with CapGemini personnel to resolve VPN client (in AD domain) connectivity problems.

• Provide highest tier routing, software, and hardware support and design for all Sprint networks. o Support a wide variety of Cisco routers and switches along with Juniper M10-i routers and Netscreen firewalls.• Selected as “Most Valuable Employee” by management.• Managed the transition of Sprintlink’s router/switch acceptance function from a Network Operations group in Reston, VA, to their “Test and Turn-Up” group in Lenexa, KS.• Schedule/Perform IOS upgrades and hardware additions/replacement as needed• Script mass configuration changes saving employee time.• Perform vendor management and escalation regarding hardware/software issues.• Train employees on network architecture and troubleshooting.• Drive troubleshooting bridges and provide on-call support for network outage resolution.• Completed Juniper Training:o Implementing NetScreen Security Gatewayso Simplifying Juniper VPN Implementation

• Saved $2,000,000 dollars recovering lost hardware and implementing new procedures to ensure better tracking of equipment.• Saved an average of 80 man-hours per month through program/script automation.• Isolated problems on circuits ranging from DS0’s to OC192’s and other hardware/software issues on Cisco 7500 and GSR routers. • Supported Sprints Core including MP-BGP, L2TPv3, and MPLS for VoIP services across SprintLink’s Peerless IP network.• Trained employees on techniques and procedures.

• Trained co-workers and updated processes to keep them as efficient as possible.• Supported management by utilizing VBA/VBS to program CRT, Excel and Access applications to automate processes, including many reports and daily repetitive tasks.• Worked directly with customers to resolve network issues.• Reviewed, scheduled, approved, and performed network maintenances.

• Managed LD network events and controlled conference bridges to ensure actions were being taken to resolve the event, and documented the progress.• Notified all impacted customer groups and executives of outages. • Monitored SMS Alarms and managed dispatching of technicians when required.

• Developed efficient procedures to distribute work evenly amongst team members and programmed applications to help the entire group perform jobs more efficiently.• Tested new releases of production software and trained employees on functionality.• Interacted with many groups to help troubleshoot problems.

• Supervised the business center, cashiers, and customer service representatives and handled any problems encountered. Interviewed new job applicants.• Acting Store Manager - Handled customer complaints to ensure customer/ company satisfaction and assisted employees.• Handled business and corporate accounts by taking/placing orders, scheduling delivery/pickup and ensuring that the business needs were met.

• Supervised staff ensuring assigned work was done properly and efficiently.• Managed the camp and ensured customer needs were met.