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Strategic Leader Driving Innovation, Transformation, and Operational ExcellenceA dynamic executive with over 20 years of experience leading enterprise-wide initiatives that enhance efficiency, drive innovation and deliver measurable business outcomes. Known for building high-performing, cross-functional teams and navigating complex transformations to align technology investments with strategic business goals. Adept at fostering collaboration, implementing modern delivery models, and championing innovative solutions to solve critical business challenges.CORE STRENGTHS• Business Strategy & Innovation • Data-Driven Prioritization & Decision-Making• Program & Portfolio Management • Product Management & Process Optimization• Design Thinking & Agile Leadership • Customer-Centric Transformation• Organizational Architecture & Governance • Executive-Level CommunicationPROFESSIONAL HIGHLIGHTSBuilt the first portfolio and demand management team to oversee strategic workloads for 600+ associates within Red Hat IT's Digital Solutions Delivery (DSD) teamSpearheaded the creation of Red Hat’s Catalyst Lab, an internal design thinking facilitation team, delivering 100+ workshops in under two years, driving process improvements and accelerating innovationEstablished first Governance, Risk, and Compliance (GRC) office in DSD overseeing 3000+ apps and systems to mitigate financial risks to the enterprise and maintain customer trustModernized the organizational delivery model for DSD, elevating customer experience for 30+ products and 20,000+ Red Hat associatesInitiated an appdev consultancy team to improve the technical effectiveness of internal platform and infrastructure, optimizing support for Red Hat's IT and Products & Technology organizations.Integrated IT and business strategies across 26+ enterprise-wide projects, ensuring alignment with global business objectives and compliance with enterprise standards.
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Director, Alignment OfficeRed HatRaleigh, Nc, Us
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Director Of Operations Strategy & Special InitiativesRed Hat Apr 2024 - PresentRaleigh, North Carolina, United StatesCollaborate with the COO and leadership team to develop and implement workforce planning strategies that drive operational efficiency, ensuring scalability and streamlined processes across the organization.Lead special research initiatives, providing data-driven insights to inform high-impact decision-making on critical business challenges.Serve as the Lead for IBM liaison, ensuring alignment and collaboration between IBM and internal teams to optimize cross-functional initiatives.Champion the "Voice of the Customer," driving stakeholder-centric strategies to enhance service delivery and elevate stakeholder satisfaction across all operational touchpoints.
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Director, It Performance And Innovation, Office Of The CioRed Hat Oct 2023 - Apr 2024Raleigh-Durham-Chapel Hill AreaPartnered with the CIO to bridge strategy and execution, establishing portfolio best practices and leading ServiceNow SPM tool implementation, driving portfolio maturity and operational efficiency.Developed an IT scorecard to quantify technology investments, enhancing visibility into the business value delivered by IT initiatives.
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Senior Manager, It Performance And Innovation, Office Of The CioRed Hat Dec 2022 - Oct 2023Raleigh-Durham-Chapel Hill AreaDeveloped value-driven prioritization techniques, improvements to tooling workflows and streamlined processes, to attain excellence in business alignment, strategic execution, and optimal resource utilizationProactively identified barriers and drivers of organizational performance while actively enhancing tools and workflows to increase visibility and foster accountability across the organizationProposed and implemented strategies to expand IT's capacity for growth, fostering the incubation of nascent capabilities and extending core competencies, driving the continued evolution of the operating model
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Senior Manager, Business Advancement Services, It Dsd Business OperationsRed Hat Oct 2021 - Dec 2022Raleigh, North Carolina, United StatesMatured and scaled DSD’s portfolio and demand function, ensuring productive coordination across DSD, IT, and core business partners for strategic alignment and efficient resource allocationImplemented proactive strategies for DSD's GRC function, achieving a 89% reduction in vulnerabilities over 9 months. This effort led to modified patch management behavior for sustained security improvements and an enhanced cybersecurity posture.Leveraged proven processes, tools, and change management methodologies to drive lasting, impactful transformations, setting clear expectations for stakeholders to ensure successful adoption and sustained improvement
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Manager, Business Advancement Services, It Dsd Business OperationsRed Hat Oct 2020 - Oct 2021Raleigh, North Carolina, United StatesBuilt a core team to drive and scale DSD’s portfolio and demand function to ensure productive coordination across DSD, IT, and its core business partnersDesigned a product management model in partnership with every product team to assess new roles, skill sets, and governance to initiate a comprehensive customer-centric product portfolioMaximized enterprise opportunities to expand the Catalyst Lab team and its facilitated workshop services to ensure Red Hat achieves business outcomes faster across the lifecycle of strategy, development, and implementationExecuted hiring needs to support the strategy for the first Governance, Risk, and Compliance (GRC) team to drive complementary enterprise compliance standards and fiduciary responsibilities
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Team Lead, Portfolio And Demand Management, It Dsd Business OperationsRed Hat Jul 2020 - Oct 2020Raleigh, North Carolina, United StatesEstablished organizational governance for portfolio prioritization for all DSD work requests Advised senior leadership on data-driven decisions based on portfolio health reportingLeveraged key wins from DSD portfolio and demand management outcomes to expedite collaboration with other IT departments to improve key alignments
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Digital Business Consultant, It Enterprise ArchitectureRed Hat May 2019 - Jul 2020Raleigh-Durham, North Carolina AreaProved enterprise-wide demand for design thinking with 26+ process improvement initiativesProvided Agile leadership to senior leaders to influence the adoption of an Agile mindsetLed product owner and user experience advocacy initiative across project teams
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Team Lead, Custom Engagement Consulting, It DsdRed Hat Apr 2018 - May 2019Raleigh-Durham, North Carolina AreaLed first consulting-oriented team, identifying key areas of customer needs to improve deliveryManaged executive leadership relationships and expectations with strategic communications
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Principal Web Designer & Delivery Lead, Redhat.Com, It MarketingRed Hat Oct 2015 - Apr 2018Raleigh-Durham, North Carolina AreaInitiated effective transition to agile methodologies, maximizing team efficiency and project outcomesLed the initiative to redesign redhat.com, driving successful improvements and enhancing the overall user experienceActed as a liaison between technical experts and senior business leaders while overseeing UX design and coordination across diverse project teams. Additionally, fulfilled roles as Scrum Master, Business Analyst, and Web Producer
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Senior Web Designer, Redhat.Com, It MarketingRed Hat May 2012 - Oct 2015Raleigh, North Carolina, United StatesProvided front-end design, development, and support for Red Hat’s core marketing websiteCollaborated with stakeholders and application developers to design and develop new feature requests to improve UI patterns and functionality
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User Experience DesignerAmerican Kennel Club Jan 2002 - May 2012User Experience Designer Gathered requirements from project stakeholders to build concepts. Participated in ideation and scoping of projects. Developed conceptual diagrams, wireframes, visual mockups, usage scenarios, and prototypes that adhere to branding guidelines and usability best practices. Participated in design reviews and usability testing to determine the best user interface solution to improve the users' experience. Initiated, conceptualized, and lead the creation of user-centered design solutions based on business and functional requirements.2007 - 2010 | Sr. Website Designer Extensive participation of information architecture, planning and design for a website redesign. Supervised and approved designs of all web pages to ensure compliance with the AKC style guidelines. Designed HTML email templates for various AKC departments. Optimized and monitored search results. Created and modified all in house banners and online commerce promotions. Collaborated with AKC department staff to develop content for their needs. Updated existing web content as directed.2002 - 2006 | Website Content Editor Helped maintained the quality of information on the AKC website Edited content supplied by others and created new content as directed. Posted new and revised content in a timely manner. Worked closely with other departments to ensure that content meet the AKC branding and style guideline requirements.
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Frequently Asked Questions about Ryan Wilson
What company does Ryan Wilson work for?
Ryan Wilson works for Red Hat
What is Ryan Wilson's role at the current company?
Ryan Wilson's current role is Director, Alignment Office.
What is Ryan Wilson's email address?
Ryan Wilson's email address is rw****@****hat.com
What is Ryan Wilson's direct phone number?
Ryan Wilson's direct phone number is +1 919-754*****
What schools did Ryan Wilson attend?
Ryan Wilson attended The University Of Georgia.
What skills is Ryan Wilson known for?
Ryan Wilson has skills like Web Design, Css, Html, Usability, Dreamweaver, Javascript, Jquery, Web Development, Illustrator, Html 5, Graphic Design, Html5.
Who are Ryan Wilson's colleagues?
Ryan Wilson's colleagues are Yunhua Bai, Ahmad Zeidan, Ashley Koeun Lee, Aditya Verma, Sky King, Renata Ravanelli, Gabriel Terrassoux.
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