Ryan N. Email & Phone Number

Little Rock Metropolitan Area

• Cast a vision for the state and execute strategic plans that advance key policies through community education, leader development, coalition building, public policy expertise, and legislator lobbying, resulting in the.
• Act as an experienced federal policy lobbyist, skilled in advocating for legislative changes, adept at strategically educating lawmakers and government officials about organizational interests and goals.
• Lead and equip a team of seven community building entrepreneurs who organize communities towards positive change through shared principles and vision, resulting in the passing of several pieces of legislation in areas.
• Founding host of the “Believe in Arkansas” podcast, with over thirty episodes recorded with thought leaders and public policy experts from across the nation, resulting in a growing audience, increased brand.
• Mentor Stand Together catalyst partners, both supervisors and critical staff, in Principled Based Management for the Stand Together Fellowship program, resulting in partners maximizing their impact within critical.
• Plan and manage state political engagements, including statewide ballot question campaigns, with multiple wins in the 2018, 2020, and 2024 elections.

Little Rock, Arkansas Area

• Improved constituent services by standardizing business processes and centralizing key information, resulting in performance optimization and an increase in constituent satisfaction
• Redesigned the franchise tax collection process, resulting in department’s shortest tax processing seasons and saving nearly $75,000 annually
• Created the Office Master Plan with manuals, critical information, and forms to mitigate a loss of service delivery due to staff turnover or change of administration
• Designed a uniform staff training program, leading to 100% cross training on all critical tasks
• Researched and crafted language for proposed legislative bills, educated bill sponsors, and gave expert testimony to legislative committees, resulting in bills being passed
• Partnered with Arkansas Economic Development Commission and Small Business Administration on economic development and education projects throughout the state

Little Rock, Arkansas

• Partnered with 75 Arkansas counties to administer the $1.5 million Arkansas Voting Systems Grant Fund, assuring that they could maintain election equipment and improve voting centers
• Managed the Arkansas Municipal Annexation filing system; creating communication networks and standardized forms to improve data for municipality boundaries
• Organized and streamlined access to critical government rules and regulation documents, benefiting both government agencies and the public

Little Rock, Arkansas, United States

• Directed seven account managers and one customer service representative, in collecting over half of the blood products required by Arkansas hospitals
• Analyzed key data points to identify customer trends and created corresponding business growth plans, achieving an average year-over-year growth of 4% in blood and 12% in platelet collections
• Trained account managers in new business development and in strategic partnerships, resulting in year-over-year increases in new sponsors/donors and decreases in churn rate
• Represented Red Cross as a media spokesperson to radio, television, and newspaper outlets

Little Rock, Arkansas, United States

• Directed multi-site operations and managing the recruitment efforts of 18 blood and six platelet tel-recruiters, resulting in the team leading the nation in first time blood and platelet donors most fiscal quarters
• Created a business case for an innovative self-contained platelet vehicle, resulting in a 15% increase of platelet donors and a 20% increase of platelet collections
• Developed and implemented a transition plan that moved five fixed site blood collection locations from 5-day operations to 7-day, resulting in increases in collections and decreases in cost per unit collected

Little Rock, Arkansas Area

• Responsible as primary spokesperson to media outlets, particularly during times of crisis, reaching an increase in gratis advertising to an average of $6,000 a month, a nearly 100% increase over previous years
• Created marketing strategies for donor recruitment, that standardized communication and improved messaging to donors and media, and led to increases in blood drives and donations

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Activities and Societies: Debate TeamEarned a Master of Business Administration . Created comprehensive business and marketing plans for.

Bachelor Of Science (B.S.), Speech Communication And Rhetoric

Activities and Societies: Debate TeamEarned a Bachelor of Science in Speech Communication and Rhetoric, with a focus on business and small.