Promoted to the role of Sr. Manager, Customer Success I manage and lead our Federal Customer Success team which consists of 9 CSMs across multiple roles which includes High Velocity, Enterprise, & Majors CSMs. My team is responsible for supporting Federal agencies as they strengthen their cyber and risk management posture and ensure Tenable's success in helping to achieve their missions. In my current role I hire, develop, and manage a team of focused and results-driven Customer Success Managers and help them to manage strategic customer relations within the Federal space. With a combined renewal and expansion quota of $72M, I am responsible for ensuring Tenable is delivering and executing on its value proposition to our Federal customers by providing a world class customer experience and driving revenue growth. In addition, I am responsible for delivering consistent and accurate sales forecasts, cultivating executive level relationships, and overseeing all facets of the customer experience with Tenable.

Manage and lead a team of 7 Customer Success Managers here at Tenable that support our State & Local Government customers. Responsible for a combined annual renewal and expansion quota of $31M

Tenable Network Security provides continuous monitoring to identify vulnerabilities, reduce risk and ensure compliance. Our family of products includes SecurityCenter Continuous View™, which provides the most comprehensive and integrated view of network health, and Nessus®, the global standard in detecting and assessing network data.

• Assisting with sales for Mid-Market organizations headquartered in the North Eastern U.S. and Eastern Canada with a quota of 3 million dollars annually.• Duties included developing and qualifying new sales opportunities, generating quotes, providing technical assistance during product evaluations, product presentations to senior IT members of prospective organizations, and developing rapport with Channel partners.• Support the Mid-Market territory managers in recording daily and weekly events utilizing Salesforce CRM.• Project expected revenue on all opportunities with new prospects for accurate forecasting for quarterly performance in Salesforce CRM.• Act as a liaison between Tenable Network Security and prospective clients during marketing campaigns and all sponsored events in the Northeast region.• Build sales pipeline for the Mid-Market team by penetrating targeted accounts, lead follow up/conversion, and leverage existing business relationships with customers and Channel partners.• Assist with closing business of all sales below the threshold handled by the regional territory managers.• Plan and schedule meetings with customers and local company representatives.• Conduct status checks on all developing opportunities with prospects.• Assisted information security personnel from prospective clients in the deployment of Tenable’s products internally in their network.• Consistently exceeded performance quota.

• Lead generation representative charged with identifying and developing new business opportunities for the Mid-Market team.• Managed all regional inbound leads encompassing twenty-six U.S. states and Canada.• Generated a minimum of five opportunities per week with regional territory managers and prospective Tenable customers.• Implemented prospecting campaigns to target and penetrate new business verticals. • Engaged in product discussions with a minimum of fifty customers per day.