Ryan Harris Email & Phone Number

Sydney, Australia

Production and project managementManaged a team of in-house designers and developers with a focus on improving quality and efficiency. Responsible for employee reviews and HR decisions. Managed end-to-end production of web, event and email projects.Client consultationProvided strategy, marketing and design consultation to clients. Attended meetings and pitches to offer digital strategy advice and assist in closing sales.Process and client onboarding improvementIdentified areas of weakness and implemented solutions for improvement. Oversaw the implementation of a new project management system. Digitised client request/submission forms and streamlined the new client onboarding process.Brand revitalisationLaunched a new company brand identity and oversaw a replacement program to ensure all online/print media received branding updates.

Melbourne, Australia

Client servicesResponsible for nurturing and developing all VIC/TAS clients.Sales and business developmentResponded directly to inbound sales requests from prospective VIC/TAS clients. Arranged meetings to discuss needs and demonstrate software solutions.Office managementManagement and maintenance of the Melbourne office. Oversaw the daily duties of account executives, support personnel and interns.

Sydney, Australia

EDM design and developmentBased on client brief, created and presented design concept(s) for approval. Coded approved design, then converted and imported as a template.Client supportWhen required, provide phone, chat and email support.

Greater San Diego Area

UI design and developmentConceptualised and developed website features and improvements in an Agile environment. Working with the project manager, drafted wireframes and concepts to be presented to the director for approval. Coded and provided final HTML/CSS files to programming.

Provo, Utah Area

Project managementManaged a team of twelve internal and external designers. Handled escalated accounts to resolution.Web design and developmentDesigned and developed hundreds of websites for small businesses.

Business Marketing

Emphasis on: Marketing and programming

Multimedia Communications

Emphasis on: photo editing, design and animation

Business Information Systems

Emphasis on: Web development and communications