Ryan Winston Email & Phone Number
@autodesk.com
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Who is Ryan Winston? Overview
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Ryan Winston is listed as Business Data Analyst at ServiceUp, a with 12846 employees, based in San Francisco, California, United States. AeroLeads shows a work email signal at autodesk.com and a matched LinkedIn profile for Ryan Winston.
Ryan Winston previously worked as Manager (AMER) - Order Management, Autodesk Construction Solutions at Autodesk and Team Lead - Order Management, Autodesk Construction Solutions at Autodesk. Ryan Winston holds Master Of Science - Ms, Business Analytics from Golden Gate University.
Email format at ServiceUp
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AeroLeads found 1 current-domain work email signal for Ryan Winston. Compare company email patterns before reaching out.
About Ryan Winston
Sales Operations Professional with experience enhancing and supporting multi-functional departments for productivity, efficiency, and improved revenue. Skilled in identifying business opportunities, process improvement strategies, and tangible business solutions that turn around lagging operations and prepares companies for fast growth and profitability.• Led 5 cross-functional teams including partnering with the Process Improvement Analytics Team to drive an efficiency and process consolidation project resulting in reduced ticket cycle time for customer set-up of Autodesk Build• Managed the fulfillment of over 40 large enterprise agreements serving Fortune 500 organizations including Google, Intel, and Shell
Listed skills include Salesforce.Com, Customer Support, Website Building, Public Speaking, and 16 others.
Ryan Winston's current company
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Ryan Winston work experience
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Manager (Amer) - Order Management, Autodesk Construction Solutions
Current
Team Lead - Order Management, Autodesk Construction Solutions
Sales Operations - Order Management Specialist, Autodesk Construction Solutions
• Partnered with clients within a 7-person Sales Operations Team to support organization order fulfillment and resolution of over 4,000 tickets since joining the team• Oversaw the fulfillment of over 40 large enterprise agreements serving Fortune 500 companies including Google, Intel, and Shell• Built relationships and networks both internally and externally across business functions and corporate groups• Drove business case development, project buy-in, team establishment, project charter creation, and project execution for 4 process improvement projects• Led 5 cross-functional teams including partnering with the Process Improvement Analytics Team to drive an efficiency and process consolidation project resulting in reduced ticket cycle time for customer set-up of Autodesk Build• Analyzed and supported process improvement projects through data analysis and pulls for international orders resulting in median ticket cycle time reduction of 18 hours• Improved the fulfillment process by serving as a subject matter expert and analysis point of contact leading to a reduction in fulfillment time by 200% for Assemble Systems product• Trained and onboarded 3 new hires; integral in the recruitment and interview process, providing feedback and influencing selections• Facilitated a $3.5M worth of Autodesk cloud software order for the holding company EMCOR
Client Services Representative, Partner Support
• Moved to Partner Support team within Autodesk Client Services.• Focus on order support for Autodesk partners/distributors and Autodesk inside sales.• Analyze purchase orders and sales quotes to verify compliance with taxes, payment terms, and pricing. • Further mastered workflows for order processing in SAP.• Responsible for ensuring all submitted orders are fully processed by end-of-quarter deadlines.• Achieved case closing productivity in the 80th percentile at Autodesk, globally, within 6 months of joining new team.• 95.3% Customer Satisfaction Rating (CSAT) since joining new team, nearly 8 percentage points higher than Client Services CSAT average.
Client Services Representative, E-Store Support
• Provide pre-sales information, purchase help, order processing help, and download/installation help to customers/partners by means of phone calls, online chats, and emails.• Manage the entire customer lifecycle in Salesforce, SAP NetWeaver, Siebel and Autodesk systems.• De-escalate customer/partner issues by exhibiting calm demeanor, patience, and focus, with the goal of solving complex problems as smoothly as possible.• 3,760 cases closed in Fiscal Year 2019, 3rd highest on team out of 22 agents.• 86.6% Customer Satisfaction Rating (CSAT) in Fiscal Year 2019, 4th highest on team out of 18 agents. • Contribute to the Autodesk knowledge base by creating instructional articles and validating existing articles.
Colleagues at ServiceUp
Other employees you can reach at autodesk.com. View company contacts for 12846 employees →
Emi Aihara
Colleague at ServiceupTokyo, Japan
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VB
Vaishnavi Bansal
Colleague at ServiceupBengaluru, Karnataka, India
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GP
Guy Penfold
Colleague at ServiceupNorth Ryde, New South Wales, Australia
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MJ
Marta Juan
Colleague at ServiceupGreater Palma De Mallorca Metropolitan Area, Spain
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AS
Anjani Singh
Colleague at ServiceupSan Francisco Bay Area, United States
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SS
Sean Shao
Colleague at ServiceupShanghai, China
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SW
Sebastian Weglinski
Colleague at ServiceupGreater Barcelona Metropolitan Area, Spain
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MK
Michelle Kiernan ★
Colleague at ServiceupYorba Linda, California, United States
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CF
Christina Finley
Colleague at ServiceupGreater Boston, United States
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LF
Lee Farrington
Colleague at ServiceupGreater Barcelona Metropolitan Area, Spain
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Ryan Winston education
Master Of Science - Ms, Business Analytics
Bachelor Of Arts (B.A.), Business Management Economics
Data Analytics
Frequently asked questions about Ryan Winston
Quick answers generated from the profile data available on this page.
What company does Ryan Winston work for?
Ryan Winston works for ServiceUp.
What is Ryan Winston's role at ServiceUp?
Ryan Winston is listed as Business Data Analyst at ServiceUp.
What is Ryan Winston's email address?
AeroLeads has found 1 work email signal at @autodesk.com for Ryan Winston at ServiceUp.
Where is Ryan Winston based?
Ryan Winston is based in San Francisco, California, United States while working with ServiceUp.
What companies has Ryan Winston worked for?
Ryan Winston has worked for Serviceup and Autodesk.
Who are Ryan Winston's colleagues at ServiceUp?
Ryan Winston's colleagues at ServiceUp include Emi Aihara, Vaishnavi Bansal, Guy Penfold, Marta Juan, and Anjani Singh.
How can I contact Ryan Winston?
You can use AeroLeads to view verified contact signals for Ryan Winston at ServiceUp, including work email, phone, and LinkedIn data when available.
What schools did Ryan Winston attend?
Ryan Winston holds Master Of Science - Ms, Business Analytics from Golden Gate University.
What skills is Ryan Winston known for?
Ryan Winston is listed with skills including Salesforce.Com, Customer Support, Website Building, Public Speaking, Microsoft Office, Sql, Linux, and Html.
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