Customer -oriented specialist with 4 years of professional customer service experience while excelling at maintaining customer satisfaction and retention. Flexible and hardworking in deadline-driven and dispatching environments, exceptional in providing customer support in high call volume environments demonstrating computer aptitude and telephone etiquette. Overly committed and driven to exceed company goals and build long term relationships with customers while delivering positive experiences through high-quality customer care. Customer service oriented with expertise in delivering support services and resolving customer complaints. Energetic, with strong time management skills who thrives in a fast-paced, dynamic environment.