Facilitate key program meetings including PI Planning, System Demo, Inspect and Adapt, Scrum of Scrums, Innovation, and Retrospective sessions.• Coordinate with product management, engineering, and leadership groups across key healthcare systems while implementing SAFe methodologies and managing large-scale technical projects using Jira, Jira Align, Confluence, etc.• Assist teams with addressing risks and tracking dependencies. Serve as key escalation point for program level issues; take ownership for communication, coordination, and resolution efforts across all team and departments, including hardware, software, and infrastructure issues. coordination and resolution.• Train and mentor team members with an intent to foster honesty, empathy, transparency, collaboration, and cohesion at all levels.• Work closely with teams and stakeholders to streamline and refine internal processes in accordance with Lean-Agile practices (including Scrum and Kanban) and Elevance Health internal controls. Develop and frequently review agile metrics, Key Performance Indicators (KPI), documentation, templates, reports, and other collateral to ensure compliance in support of high quality software delivery.

• Leading a team of 25+ agile professionals, with four Release Train Engineers (RTE) as direct reporting managers, and with 5-7 Scrum Masters reporting to each RTE. Supervised all HR and administrative functions including goals, performance evaluations, work assignments, and personnel issues.• Served as RTE to organize and lead ART formation for the first Agile Release Train as part of GEICO Agile transformation efforts. Organized and coached teams, coordinated with business, product management, and information technology leadership in establishing a prioritized program backlog of 100+ Features. Coordinated training and coaching for support in organizing teams around SAFe methodologies.• Elevated to Solution Train leadership level. Partnered with product and technology directors in defining the strategic vision and establishing a Solution Troika. Served as the “top of the funnel” and managed a single backlog supporting the product vision and feeding software development work to 15 teams across two Agile Release Trains, supporting the highest priority product in the company.• Trained and mentored 15+ Release Train Engineers across the enterprise. Co-founded the RTE Community of Practice, with a focus on empowering RTEs through real-time discussion of the challenges that arise during efforts to successfully launch and sustain Agile Release Trains.• Served on the review panel for GEICO system tools. Attended demonstrations, evaluated capabilities, and provided recommendations for several new management tools, including: portfolio/program management (Apptio Target Process), collaboration (Mural), and agile maturity assessment (Agility Health Radar). Also led system integration efforts and made key decisions to establish consistent workflows and standards in the Azure DevOps workflow management tool.

• Successfully completed ART formation and launch for 10 development teams and 100+ people on a new Agile Release Train.• Facilitated key program meetings including PI Planning, System Demo, Inspect and Adapt, Scrum of Scrums, Innovation, and Retrospective sessions.• Coordinated with product management, engineering, and leadership groups across 6 key healthcare systems while implementing SAFe methodologies and managing large-scale technical projects using Jira, Jira Align, Confluence, etc.• Assisted teams with addressing risks and tracking dependencies. Served as key escalation point for program level issues; took ownership for communication, coordination, and resolution efforts across all team and departments, including hardware, software, and infrastructure issues. coordination and resolution.• Trained and mentored team members with an intent to foster honesty, empathy, transparency, collaboration, and cohesion at all levels.• Worked closely with teams and stakeholders to streamline and refine internal processes in accordance with Lean-Agile practices (including Scrum and Kanban) and Anthem internal controls. Developed and frequently reviewed agile metrics, Key Performance Indicators (KPI), documentation, templates, reports, and other collateral to ensure compliance in support of high quality software delivery.• Managed software deployments as Release Manager for 2 major applications. Supported the Change Management process and led the planning and implementation of 50+ production deployments each year.

• Served as lead Business Analyst for a clinical mobile application, allowing case managers to complete member assessments using an iPad. Consulted with business owners to document requirements for updates to existing applications. Utilized Microsoft SQL Server tools to query database information and configuration details.• Coordinated with software and application developers to implement electronic assessment submission to state Medicaid organizations. Supported successful submission of over 5,000 assessments in the first year.• Managed over 500 Anthem application software changes via the SDLC process. Created requirements documents and tracked work status using JIRA.

Oversaw all aspects of task execution and generation of required contract deliverables, including monthly contract status reports, in support of U.S. Navy Operational Test and Evaluation for multiple projects. Managed all regional employees and office facilities/services. Represented the Company during meetings with the customer. Supervised and scheduled daily tasks for 4 employees; provided training and guidance on key job responsibilities, and completed annual performance evaluations. Wrote proposals and served as technical point of contact for all regional business development efforts.

Project lead supporting operational testing for the Navy's Operational Test Agency (COMOPTEVFOR). Reviewed and analyzed acquisition documents and key network architecture diagrams to identify and understand required system capabilities. Developed metrics, designed experiments, and devised data collection methods to verify performance of key system capabilities. Directed the execution of 7 major test phases, including completion of hundreds of individual test steps and collection of thousands of data points. Performed test data analysis using appropriate statistical methods and calculations to verify key performance parameters and required system metrics were satisfied. Authored final test reports using ANSI standards to promulgate test results, highlight system risks and benefits, and provide recommendations to improve future development efforts. Acted as central point of contact for operational testing issues. Maintained liaison with program management office personnel; interacted with DoD Senior Executives and key acquisition domain stakeholders. Cultivated genuine and professional rapport with colleagues and clients.

- Managed day-to-day activities of classified communication center, supervised and coordinated actions of 5-7 Navy personnel, and reported directly to ship’s Commanding Officer.- Conducted quality assurance inspections and operational testing of communications equipment installations onboard multiple naval vessels.- Directed comprehensive training program to manage career development of junior sailors; facilitated weekly training sessions, scheduled instructional opportunities, and maintained records for 90+ personnel.