E-Commerce

Focused on delivering RESTful API’s, adapter and bridge solutions for the transfer of legacy data to new systems or where communication between unrelated systems was required.Key Responsibilities• Unit testing• Business Analysis• Remote Support Agent• Software Development• Product maintenance and enhancements• User documentation• SAP Integration and support• Business Analysis

Assisted in establishing a Support department to handle the service delivery associated with live systems implemented by the company.Key Responsibilities• Monitor support tickets.• Assist in resolving tickets.• Manage customerso New SLA Contract Negotiationso Communication during downtimeo Account managemento ETC.• Team Management• Intern Management and Development

Managed a vital account. Realigned the solution to adapt to the new requirements of the customer and supported the customer to ensure minimal downtime. Supported legacy Java apps.Key Responsibilities• Business Analysis• Remote Support Agent• Software Development• Onsite Solution Implementation• Trusted Advisor• Account Management• Service Delivery Management• Post development system training• Product maintenance and enhancements• User… Show more Managed a vital account. Realigned the solution to adapt to the new requirements of the customer and supported the customer to ensure minimal downtime. Supported legacy Java apps.Key Responsibilities• Business Analysis• Remote Support Agent• Software Development• Onsite Solution Implementation• Trusted Advisor• Account Management• Service Delivery Management• Post development system training• Product maintenance and enhancements• User documentation• SAP Integration and support• Consult on problem resolution of supporting systems and environments.• Unit testing Show less

Functioned as part of a small team to explore the enterprise mobile software market. Developed apps for the telecommunication and mining industries integrating with SAP.Key Responsibilities• Business Analysis• Remote Support Agent• Software Development• Onsite Solution Implementation (Kenya, Uganda, Namibia)• Trusted AdvisorAchievements• Lafarge Bamburi Yard Management Systemo 1 million euro saving per annum.

Facilitate beginner to advanced computer training and maintain the Sasolburg branch.Key Responsibilities• Prepare Classroom for training.• Liaison with Sasol Learning Department.• Implement new training solutions.

Facilitate beginner to advanced computer training and maintain the Sasolburg branch.Key Responsibilities• Prepare Classroom for training.• Liaison with Sasol Learning & Development Department