Director
Current• Formulating company’s policies with the view to market penetration, managing key accounts and achieving revenue growth through managing services sales.• Preparing strategic and financial plans • Establishing Operational processes • Managing Customer Expectations: Assess customer feedback and improve procedures accordingly to ensure that great customer service is provided at all times. Evaluate customer's experience against a set of goals and criteria. • Creating Cost Effective Systems: Ensure that processes are efficient and cost-effective. Aim to find ways to reduce costs without affecting overall customer experiences so profitability goals can be achieved.• Conduct meetings with digital marketing team to review the ongoing campaigns & develop future campaigns.