Anuj Saini Email & Phone Number

North York, Ontario, Canada

Manage Microsoft 365, Azure, Google Workspace, and other cloud platforms.Deploy and manage Windows Active Directory, Group Policy, DFS, VPN, and Remote Desktop Services (RDS). Collaborate with clients to understand their business needs and provide tailored technical solutions. Implement, configure, and support Azure Virtual Desktops, Single Sign-On (SSO), SASE, SIEM, and Endpoint Detection & Response (EDR) systems. Manage network infrastructure, including firewalls, wireless controllers, and access points. Monitor and support customer environments using Remote Monitoring and Management (RMM) tools, responding to alerts and using ticketing systems. Maintain and support Microsoft Server technologies, including Active Directory, DNS, DHCP, File, and Print services. Configure and maintain VPNs, VLANs, Layer 2/3 switches, and wireless network setups. Provide helpdesk support, troubleshooting issues with workstations, servers, and mobile devices. Write and maintain technical documentation, including records of configurations, processes, and service reports.

Canada

Toronto, Ontario, Canada

Provide on-site technical support as well as remote user support through call or in person to resolve the technical issues. Setup, configure, upgrade, maintain, and troubleshoot desktops, laptops, smartphones, printers, and peripherals. Utilize Microsoft Active Directory to manage users accounts and access permissions, creating, and managing security groups and configuring Group Policies and support all production, Microsoft, adobe applications.

Mississauga, Ontario, Canada

Troubleshot and repaired issues pertaining to client’s devices. Diagnosed and resolved network, hardware or software issues in Windows and mac devices. Create tickets using Samsung GSPN ticketing system and resolve them in timely manner.

Graduate Diploma, Computer And Information Systems Security/Information Assurance

Bachelor Of Engineering - Be, Computer Science