S Davis Email and Phone Number

Functional Owner of time reporting & maintenance tracking systems. Responsible for validating requirements, approving change requests and reported defects. Ensures approved change requests and defects mitigations are moved through the software life cycle to implementation efficiently and successfully. Routinely attend various scrum meetings, wireframe demonstrations, schedule meetings, create briefing slide decks and update SharePoint.

Robins ALC Safety Office Data Systems Specialist responsible for mishap data retrieval and trend analysis and creation of charts for briefings. Oversee process analysts in duties related to data retrieval and production of briefing slides. Creation of user training guides for retrieving inspections and injury data from AFSAS and Appian. Retrieval of monthly manhours from CPPM (Cost & Prod Performamce Module) database. Development of internal training portal and task management tracker in Power Apps. Serves as liason between Software Engineering Group and Safety Office for safety reporting tools error triage and ticket escalation. Serves as office administrator for Appian application, housing all safety reporting tools. Developed a training course portal and task tracking portal in PowerApps as well as data export flows in Power Automate. Alternate Supervisor when Safety office supervior is out of office. Approves leave and attend meetings, grade resumes and serve on interview panel.Approving Official for Defense Travel System and Government Purchase Card.

Project Management, Production support, Software release support , Metrics reporting , Top-down analysis, Trend forecasting and Troubleshooting. Responsible for writing use cases and testing criteria. Subject matter expert for multiple mobile components. Perform new or enhanced software demo for impacted stakeholders and end-user management. Triage incoming bugs, performance dashboards and customer surveys for actual and potential friction points. Answer DOI (Dept of Insurance) complaints by researching claims and providing written and digital confiirmation of policy transactions.

Responsible for providing support for software developers through analysis, troubleshooting, testing, patch and release verification. Serves as a liason between the software users and development teams. Ensures requirement specifications are adhered to, properly documented and tracked. Conducted backlog grooming and sprint planning, led daily scrum meetings, assigned taskers to team member that are related to their skills and experience. Subject matter expert for the customer service applications vehicle component, routinely attended project meetings when impact to Edge vehicle component impact was determined.Regular use of data mining tools such as Splunk and PAPPI; tracking tools such as AZURE, TFS, JIRA and Caliber for document record maintenance.

Analyst support for multiple Commercial systems components through analysis, creation of epics, user stories, validation test cases, defect triage, functional testing, smoke testing, patch and release verification. Creation of accident threshold data table and user interface mock up to ensure state compliance is met.Project Manager - Policy Analyst for simple enhancements, change control items, Legal & Regulatory projects and countrywide plan item intiatives. Liason between the business and development teams for requirements gathering, validation, project coordination, kick off meetings, resource estimations and status meetings. Provide policy systems business rule validation, business requirements updates for quality assurance. Completed RV and motorcycle multi-state rollout projects to adhere to specific state regulatory requirements.

Requirements gathering. Creation of requirements documents, validation and storage. Creation of test validation criteria. Project management., data mining and analysis. Recieved Total Quality Deliverables as a project manager for a multi-state rollout project improving billing pay plans.

Accounts receivables testing analyst, responsible for reviewing, validating and testing system software requirements for Billing enhancements. Attend multi-team meatings as a representative and SME for accounts receiviables. Daily use of JIRA to track project tasks and defects.