S Jananika Email & Phone Number

As an experienced Engagement Associate with 2 years of client-facing responsibilities, I have honed my skills in administration, facility management, operations, and maintaining strong vendor relationships. I excel in handling a diverse range of tasks, including daily checklist management, invoice processing, complaint resolution, cash handling, mail management, and housekeeping coordination. My ability to effectively communicate and collaborate with various departments ensures smooth operations and seamless interdepartmental coordination. With a keen eye for detail and a customer-centric approach, I consistently deliver exceptional service and maintain high client satisfaction levels. I am driven by a passion for excellence and thrive in fast-paced environments. Looking forward to leveraging my expertise and contributing to the success of a dynamic organization.

• 

  Engagement Associate

  The Executive Centre

  Jul 2022 - Present - Chennai, Tamil Nadu, India

  • Serve as a primary point of contact for clients, ensuring their needs are met and addressing any inquiries or concerns promptly and professionally.• Manage diverse administrative tasks, including facility management, daily checklist completion, and invoice processing, to ensure smooth and efficient operations.• Handle complaint resolution by actively listening to clients, understanding their concerns, and providing timely and effective solutions.• Maintain accurate cash handling procedures, ensuring proper documentation and adherence to financial protocols.• Oversee mail handling and distribution, ensuring timely and secure delivery to appropriate recipients.• Coordinate with various departments to facilitate seamless collaboration and efficient workflow, promoting effective communication and problem-solving.• Cultivate and maintain positive relationships with vendors, negotiating contracts and ensuring timely delivery of services.• Take charge of housekeeping coordination to maintain a clean, safe, and welcoming environment for clients and staff.• Demonstrate strong organizational skills in managing schedules, appointments, and meeting coordination.• Stay updated on industry trends and best practices to provide proactive and informed support to clients and colleagues.

• 

  Ihm Chennai

  Human Resources Management And Services