•Providing technical leadership in the implementation of the Integrated Tax Administration System (ITAS) at the National Revenue Authority, Sierra Leone.•Troubleshooting and resolving any problems with business application software.•Support all aspects of software development /implementation, administration, and maintenance.•Creating and overseeing protocols and procedures for the use of any new software applications.•Manage, supervise, and provide leadership for teams that will… Show more •Providing technical leadership in the implementation of the Integrated Tax Administration System (ITAS) at the National Revenue Authority, Sierra Leone.•Troubleshooting and resolving any problems with business application software.•Support all aspects of software development /implementation, administration, and maintenance.•Creating and overseeing protocols and procedures for the use of any new software applications.•Manage, supervise, and provide leadership for teams that will be responsible for implementing, supporting, maintaining, and administering the Authority’s operational and support business systems.•Provide support in translating user input into specifications for software upgrades.•Maintaining up-to-knowledge of the latest software developments.•Analyzing business operations and the business's computer systems and determining which software applications could improve efficiency.•Implement policies and procedures for data/information processing and computer systems operations and development.•Work with Vendors to specify, design, and implement business systems that are efficient, scalable, and stable.•Managing CRMs, web technologies, oracle DBs, SQL DBs, MS SharePoint, Business process reengineering,•Partnering with business stakeholders, vendors, and IT management to provide a strategic vision for new and supported applications and create system roadmaps and business processes.•Monitoring the roll-out of new software applications to ensure there are no problems•Identifying opportunities for application optimization, redesign, or process improvement - focused on collaboration systems and internal tools.•Act in alignment with user needs and system functionality to contribute to organizational policy.•Preserve assets, information security and control structures.•Support activities in collaboration with the Head of Infrastructure and Help desk and the to ensure the applications perform well in production for end users. Show less

Monitor, Manage and Maintain ICT Systems in Credit Unions(financial Cooperatives ) Sierra Leone. • Managing and maintaining the IT Infrastructure (Hardware & Network) component of ILCUF Ltd.• Deploying ,Managing maintaining software and databases.• Assist in the procurement of hardware and introduce hardware to ILCUF Ltd. as needed. • Participating in the process of procuring a suitable credit union software for credit unions. • Liaising with credit union software providers… Show more Monitor, Manage and Maintain ICT Systems in Credit Unions(financial Cooperatives ) Sierra Leone. • Managing and maintaining the IT Infrastructure (Hardware & Network) component of ILCUF Ltd.• Deploying ,Managing maintaining software and databases.• Assist in the procurement of hardware and introduce hardware to ILCUF Ltd. as needed. • Participating in the process of procuring a suitable credit union software for credit unions. • Liaising with credit union software providers to support credit unions in their use of the software. • Developing and deliver training courses in basic computer literacy and credit union management software. • Organising trainings, meetings and field trips involving participating credit unions and contribute to the production of reports. • Providing technical assistance and support to credit unions in computers and credit union management software. • Assisting credit unions in the development of Excel based credit union reporting system. • Supporting credit unions to introduce suitable IT policies. • Supporting ILCUF Ltd. and credit unions to achieve optimal connectivity from local providers. • Developing IT Policy and Procedures for ILCUF Ltd. office and monitor progress with the General Manager. • Monitoring content publishing on credit union representative body website. • Planning project activities in the area of credit union IT development with the General Manager. • Monitoring the IT budget component with the General Manger and ensure accountability and transparency. • Harnessing learning from activities and ensure effective dissemination including publication. • Understanding and experience in the set-up, configuration, and troubleshooting of desktops, laptops, servers, printers, routers and modems. Show less

•Served as the technical lead and also providing IT and data management support to the project, •Worked in collaboration with stake holders from the Ministry of Health and Sanitation in the piloting the study. •The project is to evaluate the effectiveness and robustness of the proposed non-contact based biometric system in real world conditions subject to diverse ethnicities and environmental constraints. •Acquired user-experience data was used to enhance the capabilities of the… Show more •Served as the technical lead and also providing IT and data management support to the project, •Worked in collaboration with stake holders from the Ministry of Health and Sanitation in the piloting the study. •The project is to evaluate the effectiveness and robustness of the proposed non-contact based biometric system in real world conditions subject to diverse ethnicities and environmental constraints. •Acquired user-experience data was used to enhance the capabilities of the proposed system. •Managed and monitor the implementation of the project across various project locations. •Coordinated project activities in collaboration with other project team members. •Enhanced district stakeholder’s engagement on the biomedical project implementation in resource constrained environment. •Successfully Implemented the pilot phase of the Human subject research in five key health facilities in Freetown and Bombali District. Show less

-Coordinated eHealth Africa –Sierra Leone district activities through regular supervision and support.-Oversee and support the development and implementation of work plans, budgets as well as ensuring sound financial and human resource management for eHealth Africa –Sierra Leone district work. -Worked closely with operations, administration and support services, and resource mobilization to develop and manage budgets, support resource mobilization, compliance, and… Show more -Coordinated eHealth Africa –Sierra Leone district activities through regular supervision and support.-Oversee and support the development and implementation of work plans, budgets as well as ensuring sound financial and human resource management for eHealth Africa –Sierra Leone district work. -Worked closely with operations, administration and support services, and resource mobilization to develop and manage budgets, support resource mobilization, compliance, and accountability.-Worked with the communications team to increase the internal and external recognition of eHealth Africa Sierra Leone work at the sub-national level.-Ensured regular reporting and information sharing from the districts to the eHealth Africa –Sierra Leone country office and in-between the districts to enable eHealth Africa –Sierra Leone policy, and good practice and experiences inform strategy development at sub-national level; -Worked with team members and peers to ensure progress and quality of eHealth Africa –Sierra Leone work in the district is measured, analyzed, and communicated, including progress reports.-Coordinated with partners that are critical stakeholders in strengthening health systems and service delivery at the district level, building on existing coordination and liaising closely with peers in the eHealth Africa –Sierra Leone country office.-Managed network servers, network security maintenance, and patches upgrades,-The IT lead in the district to support eHealth Africa –Sierra Leone activities in the District concerning eHA related matters. Also worked with the country office IT department to remotely solve IT-related problems where they are needed to intervene.-Contributed to regular training, meetings, and retreats.-Provided technical support regarding data management, and the utilization of all eHealth software provided. Show less

- Supervised Call Center Operators, Dispatchers, Surveillance teams and Data Entry Clerks- Solving technical issues regarding troubleshooting eHealth Sense data software (EOC Data management Software).-Provided protection and administration of internal and external system access, -Provided in house expertise/technical back-up support on systems and software related issue, identifying and resolving technical problems, ensuring a timely solution.- Enhanced the… Show more - Supervised Call Center Operators, Dispatchers, Surveillance teams and Data Entry Clerks- Solving technical issues regarding troubleshooting eHealth Sense data software (EOC Data management Software).-Provided protection and administration of internal and external system access, -Provided in house expertise/technical back-up support on systems and software related issue, identifying and resolving technical problems, ensuring a timely solution.- Enhanced the installation and maintenance of all IT equipment.- Troubleshoot network connection issues and configure network drivers.- Troubleshoot issues with applications within the alert system.- Analyzed existing technologies and platforms to assess opportunities for improvement - Performs troubleshooting as required, repairs and maintenance of ICT equipment as well as assist with testing personal computers and peripherals on a network to diagnose, hardware versus software problems. Show less

Professionally handled the surveyBe data software. Make Logistics and travel plan in consultation with team members. Organized mobilization in assigned communities. Conducted a village survey. Do at least three spot check. Accurately recorded responses. Send attrition report summary to the monitor. Uploaded the accompaniment data in an encrypted container in Dropbox every three days. Properly administered inform consent. Performed other duties as directed.