Karthiga Sethuraj Email & Phone Number

Chicago, IL, US

Chicago, Illinois, United States

• As a player coach, trained & coached 15+ onshore & offshore teams to improve flow of work, operating efficiency and development velocity by over 50 %.
• Seamlessly onboarded 100+ new hires by providing world class orientation & training on Agile product development, User story writing, Estimation, Product ownership, Agile project management tools, Scope Management.
• Designed and facilitated hands-on impactful Product Owner & Agile bootcamps for 120+ members of the Engineering, Product and leadership teams to realize significant process efficiency.
• As a seasoned agile coach managed delivery of Data Engineering, Payments, Platform Engineering, Utility Expense Management & Resident Experience Mobile & Web application development teams.
• Fostered a culture of continuous improvement by facilitating around 1000 sprint and project retrospectives with 20+ product development teams.
• Mentored teams on facilitation skills and significantly improved the efficiency of all the Agile (Scrum) Ceremonies.

Chicago, Illinois, United States

• Tracked the Agile maturity of 15+ squads every 6 months using a combination of SWOT, Spotify, Atlassian & other health check models.
• Instituted the Product Engineering Process Improvement (PEPI) council with all the Executive and Senior leadership members in Engineering and Product to establish process standardization and governance.
• Facilitated all key Agile ceremonies from stand up, refinement to retrospectives to improve process efficiency.
• Developed and executed multiple POC on apps like checklist, timesheet, eazyBI and significantly improved team productivity and efficiency.
• Improved quality of deliverables by implementing a Root Cause Analysis (RCA) process that led to reduction in number of production defects.
• Planned and executed the migration of all project data in JIRA/Confluence and software development practices through Zego's acquisition of three new companies.

Chicago, Illinois, United States

• SPOF/SME of all the administrative tasks Jira and Confluence. Leveraged JIRA automation to improve efficiency of the roadmap planning, escalate blockers, track deployments and product launch process workflows.
• Spearheaded the Agile process standardization efforts by setting up a new product delivery value stream.
• Automated the metrics tracking process by designing and building a robust Flow metrics suite in EazyBI to enable data driven decision making for both development and leadership teams.
• Diligently led an department wide Agile transformation effort to adopt a Hybrid Flow Based Framework (Scrumban) based on Product to Project concepts.

Chicago

• Led the Agile transformation journey as a scrum master, facilitating all the scrum ceremonies from Stand up, Pre-Refinement, Refinement, Review to Retro for multiple software development teams.
• Hyper focused on escalating and removing blockers and impediments for the teams to improve overall flow of work and throughput. * Prepared high quality training materials and the metrics tracking system from scratch. *.

Chennai, Tamil Nadu, India

CLIENT: Morgan Stanley, NY* Progressive experience of managing deliveries of a Fortune 500 customer - Morgan Stanley, in investment banking domain.* As a Project Team Leader worked closely with stake holders, product owners, and senior management.* Ensured 100% regulatory compliance in delivering mission-critical projects dealing with high profile clients.

Belgium

CLIENT: COLRUYT, Belgium* Played the role of Onshore Coordinator at client location in Belgium as a liaison between client and the offshore team. * Led the production support team serving as first point of contact for resolving all production issues.

Chennai

CLIENT: COLRUYT, Belgium * Developed and maintained the back end administrative tool of a Belgian retail corporation called Colruyt. * Worked in the capacity of Business Analyst, Mainframe Application developer and tester in the development and maintenance of an in-house configuration tool for a Belgian Retail Major - Colruyt.* Implemented several complex.

Certificate In Agile Practises, Agile Project Management

Bachelor Of Engineering (B.E.), Industrial Engineering

Activities and Societies: Society of Industrial Engineers, Rotaract Club Industrial Engineering