Samantha Kwok Email & Phone Number

Honolulu, Hawaii, United States

As Office Manager, I serve as the primary point of contact for visitors, ensuring a warm welcome and connecting them with the appropriate Girl Scouts of Hawai'i (GSH) team member. I streamline daily office operations and procedures to enhance organizational effectiveness and efficiency. My responsibilities include overseeing inventory and ordering office supplies, maintaining office equipment and coordinating repairs, managing all incoming and outgoing mail, and keeping the office directory up to date.

Honolulu, Hawaii, United States

Supporting the Fund Development Director, I manage donor services and database input to ensure seamless operations. I assist in planning, implementing, and evaluating annual fundraising programs and strategies, aimed at securing ongoing financial support. With a strong focus on accuracy, I maintain donor database files, handling donation entry, acknowledgements, invoicing, fulfillment, and reconciliation. I also ensure all correspondence with donors and constituents is timely and precise.

Honolulu, Hawaii, United States

Escort tour groups to destinations, mainly Japan. Put together itineraries for FIT or groups. Attend Fam Tours. Administrative duties including answering calls regarding logistics. Managing company social media and renovating website. Sabre Ticketing certified.

Okinawa, Japan

Plan monthly events and activities for the Okinawa JET community. Leads development of OkiAJET’s social media strategy. Create collateral for events across a number of social media platforms. Formulate solutions for possible obstacles that may arise. Previous position held in OkiAJET: Chair, 2019-2020

Naha, Okinawa

Taught English conversation and writing to over 600 Japanese high school students. Selected by the Board of Education to act as a judge for the annual province-wide English speech contest. Managed calendars and teaching schedules with 10+ teachers. Organized social, sporting, and community-oriented events, volunteer activities, and fundraisers as president ofthe prefecture’s AJET chapter.

Honolulu, Hi

Build company’s brand awareness on social media platforms by posting relevant content to encourage engagement.

Honolulu, Hi

Assisted directors with management and implementation of the Jump Rope for Heart programs in 200+ schools. Kept track of donations and entered into the system. Arranged and shipped thank you gifts and program information to schools.

Honolulu, Hi

- Provide courteous, helpful service in a commission-based sales environment.- Responsible for maintaining a clean, organized work environment through merchandise replenishment and basic cleaning duties.

Honolulu, Hi

Assist marketing team in researching and developing campaigns to build company’s brand awareness to sell products and services. Help out at events where products are in service and maintain company's social media platforms.

Honolulu, Hi

Providing support to teachers and students in improving reading and comprehension.

Honolulu, Hi

Assisting principle designers with copywriting, flowcharting for various projects from print to web design, small business marketing and social media, light design work.

Honolulu, Hi

• To create an enjoyable and educational shopping experience about a unique brand of Korean skin care and cosmetics. • Maintain order and cleanliness of the store by restocking shelves and under stock. • Able to handle a POS system. • Responsible for performing all opening and closing tasks at the start and the end of the work day. • Answer all customer and associate questions in a timely manner.

San Francisco, Ca

· To create an enjoyable and educational shopping experience about a unique brand of Korean skin care and cosmetics.· Maintain order and cleanliness of the store by restocking shelves and under stock.· Able to handle a POS system.· Responsible for performing all opening and closing tasks at the start and the end of the day.

San Francisco Bay Area

• Greet and welcome customers; explain the story of the company.• Assisted shipping and operations manager by responding to phone inquiries regarding product and shipping• Designed a couple of window posters for upcoming new products.• Maintained order and cleanliness of the store by restocking items on the counter and shelves, as well as carefully handle artisanal chocolates. • Large scale tasting coordinator- responsible for billing and scheduling.· Responsible for performing all opening and closing tasks at the start and the end of the day.· Assisted store manager by training new employees.

• Performed general office duties as the backup front desk receptionist:o Run errands for printer ink, paper, office supplies, and pick-up sketches from other architecture firms.o Answering and managing phone calls on a multi-line system. o Filing and organizing at least 2,000 swatch books.• Assisted two principles with graphic and web designs.o Scanned and properly organize projects on computer databases.

Honolulu, Hi

· Learned and developed customer service skills.· Duties included cashier, floor stocking, customer service, cleaning and inventory.

Bachelor’S Degree, Mass Communication/Media Studies, 3.51

Activities and Societies: Akamai Advertising Club, Lambda Eta Pi

Study Abroad, East Asian Studies

Bachelor Of Arts (B.A.), Graphic Design

Activities and Societies: Alpha Phi Omega (ΑΦΩ)