Simon Llewellyn Email & Phone Number

Bristol, GB

Bristol, England, United Kingdom

Bristol

Bristol, United Kingdom

First line support - Assisting both students and staff (on the phone and in person) with all IT issues across the university. If unable to resolve would classify the type of incident and hand off to the relevant support team with the required knowledge to deal with the issues.Tasks include:- Creation and amendment of user profiles in Active Directory..

Bristol, United Kingdom

During the summer break at university I was fortunate enough to work for the University of Law in Bristol as the sole Local IT support for the site. I was with the maintenance and upkeep of all the sites hardware (computers, printers, projectors, TV, servers, switches, CCTV). The day-to-day role comprised of checking all systems were up and running and in.

Lloyds Bank, Bank House, Bristol

For over two years I was working for Xerox as a part of the front line IT support on contract to Lloyds Bank.My team was responsible for troubleshooting any issues users might have with our equipment, this would either take place over the phone or via remote access. Our goal was to resolve all issues within the targeted time frame/SLA and provide minimal.

Working as the sole workshop based engineer for Hightower IT Ltd I was required to manage my own time and ensure that equal amounts of time are distributed between my main roles. These roles comprise of repairing computer systems, offering support for home and business users along with managing the workshop.A substantial part of my job was repairing.

Working as a admin assistant within the civil service allow me to gain first hand experience of the hierarchy of a office and how important it is for work to be done in fast and accurate manor. If there was a error it would hold up the whole process as it was located and rectified.My key duties within the department consisted of opening the mail, dividing.

Master Of Science - Ms, Data Science (P/T)

Currently enrolled on part-time track and have deferred my second year for two years.

Bachelor'S Degree, Computer Science, First