1)Project management : Initiate,Plan,Implement,Monitor/control and execute projects.2)Incident management :Supervision and L3 for 500+ Technical Issues (daily) across 1300+ locations3)Team management :Building and managing dynamic and synergetic team to create business value 4)Vendor Management : Streamlining workflow and resolving bottlenecks on support issues with AMC/Warranty/New Projects (10+ service providers) and maintaining mutual beneficial relationships5)Change management without creating delay in Customer operations and channel delivery6)Training and Mentoring multicultural teams to outperform tasks and to handle/resolve issues in project (deployment)7)Service delivery Management8)Customer engagement: Resolution of disputes/issues, Modify systems and processes to suit customer needs (stakeholder management)9)Procurement : Analysing and reporting demand for products, Creating and publishing RFP documents, SLA/SLM/SOW creation based on the business needs under budgetary constraints.10)Asset/Inventory management 11)Server management and Troubleshooting Applications ,Operating system,Network,Active Directory etc.

*Project management software *Research *Customer reach analysis *Project Software improvements

*Project on Urban Financial Inclusion *Customer Service solutions

#HR #Talent Sourcing #Industry Profiling #Talent Pool Analysis #IT-Talent PoolProject on1) Kerala Talent Landscape2) Technopark Company & Job Profiling.3) Job Attractiveness Of Technopark.